About this role
EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS
- Excellent English communication skills.
- Excellent customer service and organizational skills.
- Ability to work under pressure, multi-task and prioritize tasks.
- Prior experience in emergency services is preferred.
- Working knowledge of the mountain and patrol operations.
- Proficient in the use of web based applications and computer programs to log and track incidents, including: Microsoft Excel, Access, Zoll Emscharts, Google Drive.
CONTACTS
INTERNAL
- All inside and outside staff
EXTERNAL
- Guests, REMSA, NLTFPD TMFPD, NDOT, SAC, SMUA, and USFS
ESSENTIAL DUTIES & RESPONSIBILITIES
- Coordination of patrol radio and phone traffic.
- Communication to appropriate departments during specific events.
- Documentation of weather, hill conditions, significant events and guest incidents.
- Data entry for patrol and mountain record keeping.
- Assist with staff scheduling.
- Communication with EMS system.
MARGINAL DUTIES & RESPONSIBILITIES
- Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
- Provide information and answer questions about the resort to guests.
- Any other duties that may contribute to the cleanliness, orderliness and overall efficiency of the entire operation and all of the tasks contained therein.