About this role
POSITION SUMMARY
The Lift Operator maintains orderly passenger traffic, advises and assists guest as needed, maintains a responsible surveillance of the particular lift station, and overall, assumes responsibility of the lift for the assigned shift.
EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS
• Must be at least 18 years of age
• Excellent English Communication skills
• Ability to work independently and in a professional manner
• Ability to observe and apply all applicable safety standards
• Excellent customer service and organizational skills
• Ability to work under pressure, multi-task and prioritize tasks.
• Demonstrates time management skills.
• Using logic and reasoning to offer solutions to problems.
• Teaches others new processes and procedures.
• Ability to work outdoors in a variety of weather conditions and proved snow removal as needed
CONTACTS
• INTERNAL: Lift Operations staff, Ski Patrol staff
• EXTERNAL: Resort guests
MARGINAL DUTIES & RESPONSIBILITIES
• Provide, at all times, superior guest service
• Set up and control of a lift line maze access, including ticket verification.
• Prevention of fraudulent lift access.
• Maintain knowledge of & abiding to company policy of dealing with fraudulent tickets & passes
• Always provide safe and efficient operating control over the lift
• Pay attention to the loading and unloading of guests
• Must assist with snow removal
• Preparation and upkeep of the load and unload zones.
• Maintain accurate written daily reports
• In addition to the uniform issued, it will be required to provide: Gloves or mittens, Eyewear (goggles/sunglasses), Thermal wear, Black ski/snow pants.