About this role
Massanutten Resort
Job Summary
Perform all office duties needed to meet the needs of our Learning Center guests including making lesson reservations in-person, over the phone and online. Answer any guest questions regarding Learning Center operations, hours and rates. Must have excellent customer service skills and be able to problem solve in a fast-paced customer focused environment.
Required
- Pleasant outgoing personality
- Comfortable with computer and phone work
- Ability to learn the different computer programs needed to do the job
Preferred
- Previous customer service experience
- Prior cash handling experience
Job-Type: Seasonal
Typical Schedule
Days
- Varies, including weekends and holidays as needed
Hours
- Varied hours
- 12 to 16 hours a week
Compensation
- Pay: $12.77/Hour
Core Responsibilities
- Responsible for in-person, telephone and online reservations for group and private lessons
- Understand and be able to perform the daily office duties of the Learning Center
- Responsible for receipts and deposits received during assigned shifts
- Adhere to departmental policies and procedures to maintain a professional office atmosphere
- Other duties as assigned by management
Applications are accepted until 2:00 PM on Friday, November 30. For more information, contact José Antonio Martínez at 540.289.3143.