About this role
Massanutten Resort
Job Summary
- WaterPark Guest Services Light Up the Park Attendants are the first friendly faces guests see when they enter the seasonal light show.
- They are responsible for assisting guests with check-in process and providing the correct admission.
- Must also provide excellent customer service while assisting with light show operations, answering questions, and providing information about Light Up the Park!
- Knowledge of and adherence to Massanutten WaterPark's company core values and mission statement are vitals keys to success in this position.
- Will also be responsible for offering assistance to the needs and requests of all guests and ensure guest needs are met in a timely and efficient manner.
- Must conduct self in a professional, friendly and attentive manner during all guest encounters.
- Prior experience in working with the public is preferred and excellent communication skills are a must.
Required
- Must be at least 16
- Excellent customer service skills
- Ability to multi-task
- Ability to communicate effectively with guests of all ages
Preferred
- Customer service experience
Job-Type: Seasonal
Typical Schedule
Days
- Varies, including weekends, holidays required as needed
Hours
- Varies, including evenings
Compensation
- Pay: $13.00/Hour
Core Responsibilities
- Greet guests in a timely manner
- Assist guests in learning about the light show
- Answering questions and directing them to the proper location
- Process admissions through Siriusware Point of Sale
- Reconcile cash drawer and the end of shift
- Other duties as assigned by supervisor/management
Applications accepted until 2:00 PM on Monday, November 9. For more information, contact José Antonio Martínez at 540.289.3143.