About this role
Make Life Better for Members, Communities, and Your Career
Why Join Columbia Credit Union?
At Columbia Credit Union, we're more than a financial institution. With over 100,000 members, $2.5 billion in assets, and a long-standing reputation for community impact, we're dedicated to helping people achieve financial wellness while creating meaningful careers for our employees.
If you're passionate about customer service, enjoy helping people solve problems, and thrive in a fast-paced environment, this is a great opportunity to grow your career in banking and financial services.
Pay & Perks
- $19.50-$20.00/hour
- Performance-based incentives available
- 11 paid holidays
- 100% employer-paid Medical, Dental & Vision for employees
- 401(k) with 100% match up to 6% contribution
- Generous PTO, paid sick time, and extended sick leave
- Tuition Reimbursement
- Check out more of our benefits here!
What You'll Do
- Deliver exceptional service to members in a branch environment
- Process financial transactions accurately and efficiently
- Assist members with account maintenance and service requests
- Identify member needs and recommend banking products and services
- Educate members on digital banking tools and self-service options
- Refer members to mortgage, insurance, and investment specialists when appropriate
- Maintain compliance with banking regulations, security procedures, and credit union policies
- Participate in training, branch initiatives, and team projects
- Check out the full Job Description Here!
Schedule: Full-time availability required Monday-Friday and Saturdays as scheduled. Flexibility to work at all Columbia Credit Union branch locations throughout Clark County is required.
Must-Have Qualifications
- 1+ year of retail, public facing customer service.
- Strong communication and relationship-building skills
- Ability to multitask and manage detailed work in a fast-paced environment
- Proven ability to meet goals and deliver outstanding customer experiences
- Comfortable learning and using multiple technology systems
- Team-oriented with a positive, professional attitude
- Reliable attendance and schedule flexibility, including Saturdays
Columbia Credit Union follows all required COVID 19 health protocols
Equal Opportunity Employer/AA
Must be 18 or older to apply