About this role
Closing Date (MM/DD/YYYY):11/09/2026 Worker Type: Permanent Language(s) Required: English Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$83,040 - $112,340 Why FCC?At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here's what you can expect when you join our team: Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programsPurpose-driven work: We build strong relationships, share knowledge and support the people who feed the worldGrowth: Learning and development opportunities to help you thriveHybrid work options-How you'll make an impactConfigure, support and improve SaaS and third-party applications while resolving complex issues escalated by front-line support teams.
As a Technical Analyst, SaaS Platforms and Third-Party Apps, you'll help keep assigned applications reliable, secure and aligned with business needs. You'll be part of a team that manages a broad portfolio of SaaS platforms and third-party applications and works with product architects, Service Desk, Deskside Support, cybersecurity and other technology partners to implement, sustain and troubleshoot solutions. We're looking for a practical technology problem-solver who enjoys learning different platforms, working through complex issues and turning technical analysis into reliable solutions – someone who's collaborative, curious and comfortable applying established architecture and security standards while supporting a diverse portfolio of business applications.If you enjoy hands-on configuration, technical troubleshooting and learning how different applications and services work together, this could be the role for you.
- What you'll doConfigure, maintain and support SaaS platforms and third-party applications within established architecture guidelines and security standardsInvestigate and remediate complex application issues escalated by Service Desk, Deskside Support and other technical support teamsComplete application implementation, configuration and light development work behind the scenes to support business needsAnalyze incidents, identify root causes and implement practical fixes or escalate technical and design concerns when neededWork with product architects and technology partners to ensure configurations and solutions align with architecture, integration and cybersecurity requirementsDocument configurations, support procedures, technical findings and recurring issues to strengthen application sustainment and team knowledge What you'll bring to the teamRequired qualifications:A bachelor's degree in computer science, information technology or a related fieldMinimum one year of related experience in application support, technology services, systems configuration or a related IT environment (or an equivalent combination of education and experience)Experience configuring, supporting or sustaining business applications, SaaS platforms or third-party solutionsAbility to investigate complex technical issues, analyze available information and identify practical remediation stepsUnderstanding of application configuration, systems analysis, development concepts and technology support practicesAbility to work within established architecture, cybersecurity and technology standardsStrong analytical, communication, documentation and collaboration skills
Preferred qualifications
Experience with Microsoft technologies, device management, application engineering or enterprise technology ser