About this role
Competition # : 50247
Department: Labour, Skills and Immigration
Location: HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: ¿08-Nov-26 ¿ (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Department of Labour, Skills and Immigration works to provide fairness, safety and prosperity for all Nova Scotians by helping them live, learn and work to their highest potential. We have a staff of more than 500 employees working from offices throughout Nova Scotia. Together we are responsible for workplace safety, fire safety, pensions, apprenticeship, adult education, and many other facets of everyday life.
About Our Opportunity
As an Information and Early Resolution Officer you will be responsible for providing the public with information about the Code and regulations. You will assist in processing recruiter licence and employer registration applications. As well, you will support the division's audit and complaint resolution functions.
This position reports to the Manager, Foreign Worker Program.
Primary Accountabilities
In this role you will
- Respond to a high volume of phone and email inquiries, ensuring clear, accurate and consistent information is provided about our legislation and complaint process.
- Process recruiter licence and employer registration applications in accordance with established guidelines.
- Administer self-audits to assess employers' compliance with the legislation.
- Perform data entry and other administrative functions in relation to the licensing and registration process.