About this role
Competition # : 50288
Department: Opportunities and Social Development
Location: HALIFAX
Type of Employment: Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date: 01-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportive Housing and Homelessness, and the Disability Support Program (DSP).
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.
About Our Opportunity
We are recruiting an Operations Lead to join our operations support team and lead a group of professionals in the Corporate Services Division. Through planning, evaluation, and implementation, this unit is accountable for supporting the delivery of both operational and transactional services. As the Operations Lead, reporting to the Manager of Operations, you will oversee, guide, support, and lead solutions with the team of Analysts and Clerks. You will play a key role in various levels of consultation, evaluation, and recommendations supporting department-wide strategic outcomes and priorities.
Primary Accountabilities
As the Operations Lead, you will provide leadership and operational expertise to support effective, efficient, and responsive service delivery. You will work collaboratively with staff, clients, program areas, and other stakeholders to identify opportunities, resolve operational issues, and continuously improve services