About this role
Job summary
We are seeking a friendly and enthusiastic Community Administrator to support the Continence Team within Community Health Services.
Based at Prince Philip House, St Matthews Health Centre, Leicester (LE1 2NZ), the role is Monday to Friday, 08:00-16:00.
The successful candidate will provide administrative support to the Continence Service and multidisciplinary team, helping ensure a seamless patient journey from referral to discharge.
Key duties include maintaining administrative systems, allocating patient care efficiently, processing referrals and tasks, booking appointments, ordering and monitoring medical stock, supporting audits and data collection, and assisting team leads and clinicians.
The role involves regular use of SystmOne and other electronic systems. Experience with SystmOne is desirable but full training will be provided.
Applicants must have strong communication and organisational skills, be able to work independently and as part of a team, and effectively prioritise workloads while remaining calm under pressure. A flexible approach and the ability to use initiative are essential.
Essential skills: Experience using databases. Competence in Microsoft Office applications Excellent telephone manner and communication skills
For further information about this role, please contact [email protected].
Main duties of the job
Receiving and dealing with calls, queries, referrals and tasks from professionals and handling these as required, in order to co-ordinate patient care according to agreed pathways.
To work under the direction of the Admin Team Lead (Continence Service) as part of an effective team to provide comprehensive administrative support to achieve key objectives of the Service.
To be responsible for effective communication with patients and carers as well as a wide range of health and social care professionals to ensure the service runs efficiently and effectively.
To manage the stock of stationery, clinical supplies and equipment and order as appropriate, ensuring these are appropriately stored away and rotated.
Sort and prioritise all incoming mail and email, dist
About us
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages.
Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
If you like what you have read and would like more information on the duties and responsibilities of this role, please click onto "Apply for this Job" and you will be redirected to our vacancies page where you can review the job description and person specification.
Person Specification
Qualifications
Essential
- Please click onto Apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
Prince Philip House, Malabar Road,
Leicester
Leicestershire
LE1 2NZ
United Kingdom
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)