About this role
Salary: £30,000 - 38,000 per year
Requirements
- Previous experience in IT support, a service desk, or a similar technical support role
- Strong Windows and Microsoft 365 troubleshooting skills
- Good customer service and communication skills
- An interest in scripting and automation
- A willingness to learn and develop technical skills
- Experience with Intune, Entra ID, Azure, or PowerShell would be beneficial
- MSP or multi-client experience would be advantageous but is not essential
Responsibilities
- Troubleshoot Microsoft 365 and Windows issues
- Resolve incidents and service requests
- Support account and access issues
- Set up, configure, and enrol devices
- Support Intune, Entra ID, and Azure environments
- Help maintain and improve PowerShell scripts
- Identify repetitive tasks that could be automated
- Support endpoint policies, monitoring, and patching
- Maintain clear technical documentation
Technologies
- Azure
- Cloud
- Support
- Microsoft 365
- PowerShell
- Windows
- Office 365
More
Were recruiting a 2nd Line Engineer to join a growing technical team in London, SE1. The salary is £30,000–£38,000, depending on experience, with a hybrid working pattern of three days onsite and two days working from home. This role offers hands-on support across Microsoft and Windows environments, with opportunities to develop skills in Microsoft cloud technologies and automation. You dont need experience with every technology listed. ECS Recruitment Group Ltd is acting as an employment agency for this vacancy.
last updated 43 week of 2026