About this role
Salary: £45,000 - 55,000 per year
Requirements
- At least 3 years of hands-on Microsoft 365 administration experience
- Senior support, systems administration, or managed service provider experience
- Hands-on cybersecurity experience, including endpoint protection, alert response, patching, and backup
- Experience with Kaseya tools or similar RMM/PSA platforms, such as Datto, Autotask, IT Glue, ConnectWise, or NinjaOne
- Strong Windows and business IT troubleshooting skills
- Confidence dealing with customers and good documentation habits
- Desirable: experience with Intune, Defender, Microsoft 365 Lighthouse, Purview, Copilot administration, firewalls, switches, or VPNs; relevant Microsoft or security certifications
Responsibilities
- Manage Microsoft 365 tenants, including users, groups, licences, mailboxes, security settings, and access controls
- Work across the Microsoft 365, Exchange, Teams, and SharePoint admin centres and Entra ID
- Set up and support MFA, conditional access, and joiner, mover, and leaver processes
- Run endpoint security, patching, backup, and monitoring, and respond to security alerts
- Onboard new customers, including discovery, tenant reviews, documentation, and setup
- Improve internal processes and technical standards
- Act as the technical escalation point for a range of business customers
Technologies
- Copilot
- Support
- Microsoft 365
- Security
- SharePoint
- Windows
- Office 365
More
We are an established managed service provider based in Hampshire, supporting UK businesses with IT, Microsoft 365, and cybersecurity. We are growing and are seeking a senior engineer to take ownership of customer environments. This is a permanent, full-time role based in Aldershot, Hampshire, with a salary of £45,000–£55,000.
last updated 43 week of 2026