About this role
Salary: £38,000 - 45,000 per year
Requirements
- We require experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
- We require skill in installing network cross-connects and cabinet patching using copper and fibre cabling.
- We require proficiency in troubleshooting and resolving faults in live customer hosting solutions.
- We require a strong understanding of Data Centre mechanical and electrical configurations.
Responsibilities
- We provide support for pre-scheduled and reactive operational workflows at our Swindon Data Centre and, when arranged in advance, at other locations.
- We plan and optimize Data Centre space and cabinet utilization in line with Vodafone Hosting Data Centre Standards.
- We prepare quotations in accordance with defined standards and Operational Level Agreements (OLAs).
- We mount servers, storage, and network equipment in cabinets in line with current Data Centre standards.
- We install cabling for managed solutions and internal networks, following design documentation and current copper, fibre, and patch paneling standards.
- We provide pre- and post-sales support to support specialists, Account Managers, and Service Managers.
- We manage Remedy/ServiceNow tickets and ensure actions are completed within agreed internal OLAs or customer Service Level Agreements (SLAs).
- We support governance activities by addressing non-compliance issues and managing them through to resolution.
- We investigate incidents and faults, identify root causes, and implement appropriate remedies.
- We prepare accurate and timely reports as required.
- We ensure corrective and repair work complies with current regulations.
Technologies
- Hardware
- Support
- Network
- ServiceNow
More
We are recruiting an experienced Data Centre Engineer for our Swindon location. The role specializes in cross-connects, localized patching, racking, and decommissioning. The salary is £38,000–£45,000. This is a 4-on, 4-off shift pattern covering days and nights: 7am–7pm and 7pm–7am. Benefits include 23 days of annual leave, a company pension, internal progression opportunities, and additional training.
last updated 43 week of 2026