About this role
Brand new position for an M&E Account Manager to join our client on a trophy site in the London Bridge area. They're after an experienced M&E FacAccount Manager to lead a team of engineers managing the landlord areas of a commercial office.
As an Account Manager, you will be charged with overseeing the account, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers.
M&E Account Manager Duties:
Oversee both planned and reactive maintenance for all assets recorded within the client’s CAFM system, ensuring delivery aligns with the agreed maintenance strategy.Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.Manage and ensure full compliance across all FM operations on the account.Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.Ensure internal audits are conducted in accordance with company policies and standards.Provide effective subcontractor management across the full FM service delivery.Investigate service failures, implementing robust and sustainable corrective actions.Maintain consistent service delivery standards in line with contractual SLAs and KPIs.Hold full responsibility for the account’s profit and loss (P&L) M&E Account Manager Requirements:
Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent)At least 3 years working as a manager within commercial building services Technical background Client facing Ability to lead a team Client management experience M&E Account Manager Salary and Package:
£85,000 Monday - Friday, 8am - 5pm Company pension scheme 25 days annual leave + Bank holidays Internal progression Additional training