About this role
Job summary
Become an integral part of the Broomfield Community Maternity Team, based at the Chelmsford Central Health Hub, where you'll contribute to providing exceptional care for expectant mothers and their families.
In this role, you'll take on a variety of administrative responsibilities, including managing patient records, scheduling appointments, handling correspondence, and ensuring the accurate and timely processing of patient information.
You'll work closely with healthcare professionals, playing a vital role in supporting the delivery of seamless maternity services. This position requires excellent organisational skills, attention to detail, and a commitment to upholding the Trust's policies, procedures, and high standards. By joining our team, you'll be part of a supportive and collaborative environment, making a positive impact on the lives of patients and their families during one of the most important times in their lives.
Please note this post is a 6 month fixed term contract from start date
Main duties of the job
Provide a comprehensive and efficient administrative service within agreed timescales, ensuring all maternity documentation is accurately prepared, processed, and maintained. Handle telephone enquiries promptly and professionally, seeking advice when appropriate, and support clear and effective communication across the maternity and wider multidisciplinary team, as well as with patients and visitors.
Ensure all appointments are scheduled in a timely manner, including processing maternity referrals and arranging dating scans. Provide administrative support to maternity staff and use relevant computer systems for booking appointments, completing referrals, and cashing up clinics to support clinicians in delivering high-quality patient care.
Coordinate visits and offer support to community midwives and MCAs by providing telephone check-ins and ensuring appropriate safety monitoring for lone workers during home visits.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Job description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. for some roles i.e. roles for band 2 to 4, inclusive.
Person Specification
Knowledge and Experience
Essential
- Willing to complete training and learning of new digital systems
- Good written and verbal communication
- Computer literature
- Driving licence and access to a car willing to use for work
- Some experience or transferable skills from course or previous work in digital
Desirable
- Experience working in maternity/ women and children's
- Familiar with local computer systems- Lorenzo, ACP
- IT courses/ training
Qualifications
Essential
- Ability to read and write in English
Desirable
- Band 2 - GCSE Level Band 3 - A level NVQ3 Band 4 - NVQ Level 4 Higher National Diplomas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Broomfield
Dukes Walk Duke street
Chelmsford
CM1 1GZ
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)