Patient Safety Incident Investigation Lead @ Alder Hey Children's NHS Foundation Trust

Job summary

The Patient Safety Incident Investigation Lead (PSII Lead) is a Trust-wide specialist lead role responsible for providing expert oversight of incidents requiring full investigation and for assuring the quality, consistency and effectiveness of all patient safety investigations delivered through the Trust's annually agreed Patient Safety Incident Response Plan (PSIRP)and wider Quality Framework.

Main duties of the job

The role will set and promote high standards for patient safety investigation practice across the organisation, embed human factors principles, support organisational learning and improvement, and contribute to the ongoing development of the Trust's patient safety response systems. At Alder Hey, the post holder will champion compassionate engagement with children, young people, families and staff, ensuring that investigations are inclusive, timely and focused on meaningful improvement.

The post holder will be expert in leading robust, evidence-based investigations using agreed frameworks to identify systems learning and support sustainable organisational improvement and measurable quality and safety actions.

The post holder will champion the use of quality improvement methodology to ensure that learning from investigations leads to measurable, sustainable improvements in patient safety, care quality and experience.

The post holder will work to achieve the Trust's objective of a psychologically safe learning environment using restorative, just and learning principles.

The post holder will engage with patients, families, carers and significant others to ensure that investigations hear their voices and that findings and actions are agreed before completion.

The post holder will work collaboratively with subject matter experts to ensure the quality, credibility and impact of investigations.

About us

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Job description

Job responsibilities

The post holder will lead highly complex, sensitive and often contentious investigations with internal and external stakeholders, using credible evidence and agreed PSIRF methodologies to identify contributory factors, systems learning and sustainable actions that reduce risk and improve the quality and safety of care. A key purpose of the role is to ensure that learning from investigations is translated into measurable quality improvement, supporting services to move beyond recommendations to sustained changes in practice, outcomes and experience.

Please see attached full Job Description

Person Specification

Education & Training

Essential

• Educated to Masters level in a relevant (e.g. healthcare, patient safety, human factors, incident investigation) field or hold first degree in a relevant field or equivalent relevant experience.
• Additional specialist training in patient safety incident investigation or relevant field (e.g. Healthcare Safety Investigation Branch Level 2/3 patient safety investigation training or equivalent).
• Trained in Human Factors principles.
• Evidence of continuing professional development

Desirable

• Professional registration with a relevant regulatory body where applicable (e.g. NMC, HCPC or equivalent).

Experience

Essential

• Substantial experience in a senior clinical, quality, safety or governance role within healthcare services at Band 7 or above.
• Significant experience in a management or clinical leadership role
• Experience of quality governance relating to patient safety and clinical risk, including the review of Patient Safety Incidents (PSIs).
• Significant experience of providing professional support, coaching or supervision to staff involved in complex reviews, investigations or service improvement.
• Experience of investigating concerns or complaints raised by staff, patients or carers, and identifying and acting on associated learning.

Desirable

• Experience of chairing multi-professional and multi-agency meetings.
• Experience of conducting serious incident investigations or Patient Safety Incident Investigations, and using best practice to inform service improvement and systems learning.

Knowledge

Essential

• Detailed working knowledge of best practice relating to patient safety, quality governance and healthcare services, including awareness of relevant healthcare legislation and governance requirements, Health and Safety legislation, Information Governance requirements, the Data Protection Act, the Human Rights Act and equality and diversity issues.
• Working knowledge of Patient Safety Incident Investigation and/or other relevant investigation frameworks for Patient Safety Incidents (PSIs).
• Knowledge of safeguarding adults and children legislation, procedures and processes.
• Knowledge of quality improvement and investigation methodologies, including how QI approaches can be used to translate investigation learning into measurable and sustained improvements in practice, outcomes and experience.
• Keeps up to date with current research and legislation relating to patient safety, incident investigation, healthcare quality and broader clinical practice, including NICE guidance and relevant national patient safety publications.

Desirable

• Understanding of current health and social care policy and its implications for Trust policy and practice.
• Knowledge of co-production with people who use services and carers.

Skills & Personal Attributes

Essential

• Excellent written and verbal communication skills, with a supportive, sensitive and empathic approach when engaging with those involved in, or affected by, tragic deaths, Patient Safety Incidents (PSIs) and near misses.
• Able to respond calmly and positively when faced with opposition and conflict, and to influence, innovate and improve.
• Able to interpret and synthesise large volumes of complex and sometimes conflicting information, exercise sound judgement, and present findings clearly and concisely for a range of audiences, including patients and families, staff, managers, Trust committees, commissioners and HM Coroner.
• Demonstrates responsiveness and resilience in leading change and delivering outcomes.
• Shows initiative, identifies opportunities and acts on them proactively.

Desirable

• Ability to think strategically and make connections between different policies, procedures and programmes of work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alder Hey Children's Hospital

Liverpool

L12 2AP

United Kingdom

Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)