About this role
Job summary
We are looking for a Ward Clerk to join our team here on Ward 23 to work with our staff to support the day to day running of an dynamic ward, liaise with various teams throughout the Trust, facilitate safe discharges from hospital and help communicate with patients, their friends, and family.
The successful applicant will enjoy working in a busy fast paced environment, will work closely with members of the multidisciplinary team to maintain smooth running of the ward service and care. They must have excellent communication skills, have a putting patients first approach to work, be able to prioritise, organise, be highly motivated; possess a calm approach to the working day and have a good sense of humour. They will also need to be able to keep clear records in line with information governance.
You will be required to work 08:00am till 16:00pm, two days per week (Monday - Friday)
Base Location: Royal Bournemouth Hospital
Interview Date: 16th November
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
This service has a planned move from Poole site to Bournemouth site during 2025
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
Essential
- Numeracy and Literacy GCSE or equivalent standard
Technical Skills Competencies
Essential
- Excellent communication skills including telephone Language skills
- Organisational skills
- IT Literate
Desirable
- ECAMIS/SYMPHONY experience
Knowledge
Essential
- Good general computer literacy
- Knowledge and understanding of data protection and confidentiality
- Understanding the importance of equality and diversity rights
Other requirements specific to the role
Essential
- Understanding of personal accountability and the need to recognise limitations
- Awareness of Confidentiality
Desirable
- Awareness of medical records management
Personal Attributes
Essential
- Able to work at a fast pace and under pressure whilst remaining calm
Experience
Essential
- Experience of working in a customer facing role
- Admin experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth hospital
Bournemouth
BH7 7DW
United Kingdom
Employer's website
https://www.uhd.nhs.uk/careers (Opens in a new tab)