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Discharge Services Administrator @ University Hospitals Dorset NHS Foundation Trust

Bournemouth, England, GBOnsiteFull-timeJob reference C9153-26-0929
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About this role

Job summary

An exciting opportunity has arisen within the Discharge Team. We are seeking an enthusiastic, motivated and dynamic individual to join a specialised team providing information and analytical support to Senior Trust Management, Clinicians, Partner Organisations and NHS England.

Accurate and timely information is critical, providing administrative support which plays a vital role in supplying high quality information for operational improvement, monitoring and assurance.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department's stakeholders

Main duties of the job

  • Answering telephone calls, taking messages and taking appropriate action as required
  • Processing of D2A referrals
  • Maintaining filing system
  • Maintaining stationery stocks and ordering of other items for department
  • Reporting of broken equipment to appropriate department.
  • Use of email
  • Photocopying
  • Compiling reports for department using Health of the Ward and Excel
  • Occasional cover of Interim Team Administration.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Job description

Job responsibilities

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the departments stakeholders

Person Specification

Experience

Essential

  • Ability to collect and produce reports
  • Ability to type reports, letters and emails
  • Be able to undertake tasks at short notice

Qualifications

Essential

  • Word to Intermediate Standard
  • Database Management

Technical Skill

Essential

  • Data analysis & reports using Excel and Hospital in House systems
  • IT applications
  • Referrals Management, systems and processes

Desirable

  • Basic knowledge of medical and Delayed Transfer of Care & D2A terminology
  • Knowledge of Hospital systems such as Health of the Ward & Electronic Patient records (EPR)

Knowledge

Essential

  • Work as part of a team
  • Be able to communicate effectively with other disciplines outside the Truust
  • Able to work on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Skills

AdministrationNHSPermanentFoundation TrustHealthcare

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