About this role
Job summary
The Workforce Compliance and Assurance Administrator plays a vital role in ensuring the accuracy, completeness and integrity of workforce records across Vertis Health. Acting as a central point for workforce data assurance, the postholder will maintain reliable information within Sage HR, oversee compliance trackers, reconcile staff records and audit electronic personnel files.
By identifying and resolving data discrepancies, coordinating corrective actions and providing clear assurance reporting, the role helps create a trustworthy workforce picture that supports effective decision-making, regulatory compliance and high-quality patient care.
This is a detail-focused position that combines data accuracy, process improvement and stakeholder collaboration to reduce administrative burden and enable managers and staff to focus on delivering excellent services.
Main duties of the job
This is a part-time role for 16 hours per week.
The main duties of the Workforce Compliance and Assurance Administrator are to maintain accurate and reliable workforce records across Vertis Health by monitoring workforce data in Sage HR, reviewing compliance trackers, reconciling staff lists and auditing electronic personnel files.
The postholder will identify and correct data discrepancies, update records where evidence is available, coordinate actions with the appropriate teams when further checks or decisions are required, and track outstanding issues through to resolution.
They will also produce regular assurance reports, monitor compliance trends, and support the continuous improvement of workforce record-keeping processes, helping to ensure that managers have access to accurate information and that services remain compliant, efficient and focused on delivering high-quality patient care.
About us
We are a federation of GP surgeries and PCNs in Worcestershire, serving over 600,000 NHS patients through a variety of local services.
Our community of GPs are our stakeholders, meaning we are powered by the community we have created - and our goal is to find ways to make it easier for them to spend less time and money on administrative workload, and more time with their patients.
Our GP surgeries remain independent while keeping the benefits of being part of a larger organisation and we exist to protect the interests of our members through advocacy, business support, and revenue generation.
We are ambitious about growth in our network and so, our diversified services help our PCNs to reinvest in vital local healthcare initiatives, providing a sustainable future for their communities in the long term.
Job description
Job responsibilities
The Workforce Compliance and Assurance Administrator plays a key role in supporting the effective management of workforce information across Vertis Health. The position exists to ensure that workforce records, compliance data, staff information and personnel files are accurate, complete and trustworthy. By creating confidence in workforce data, the postholder helps managers, HR colleagues and operational teams access reliable information quickly, reducing administrative burden and allowing services to focus on the delivery of high-quality patient care.
For the full job description please see attached.
Person Specification
Judgement and Ownership
Essential
- Able to separate facts from assumptions, fix record and filing issues directly where appropriate, route underlying actions to the correct owner and recognise decisions that need HR, management or professional judgement.
Desirable
- Experience coordinating corrective actions across several people or teams.
Experience
Essential
- Experience maintaining accurate people, customer, case or compliance records and correcting information that does not add up.
Desirable
- Experience with workforce data, staff lists, HR systems or regulated records.
Qualifications
Essential
- Good standard of education including English and Maths, or equivalent experience. Evidence of continued learning relevant to administration, HR, data, quality or healthcare
Desirable
- Level 3 qualification in HR, administration, data, quality or compliance
Checking and Assurance
Essential
- Able to compare different sources, check information against a clear standard and explain what is missing, inconsistent or unsupported.
Desirable
- Employee-file audit, onboarding quality assurance, compliance checking or data-quality experience.
Organisation
Essential
- Able to manage recurring checks, reconciliation work, audits and follow-up within limited hours without losing accuracy.
Desirable
- Experience working across multiple services, teams or workforce groups.
Communication
Essential
- Writes clear, human findings and asks for specific action without creating unnecessary noise. Can challenge incomplete work calmly and respectfully.
Desirable
- Experience producing concise assurance reports, checklists or guidance.
values and conduct
Essential
- Understands that good records should enable good work, not create bureaucracy for its own sake. Will not mark unsupported work complete or create retrospective assurance
Desirable
- Interest in healthcare quality, workforce improvement and reducing avoidable barriers for managers and staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vertis Health
Address
38 Kenilworth Close
Crabbs Cross
Redditch
B97 5JX
United Kingdom
Employer's website
https://www.vertishealth.org.uk/ (Opens in a new tab)