About this role
Job summary
Are you passionate about making a real difference in people's lives? Join us as a Health Care Support Worker on OPUSS Ward- Older Persons Unit Short Stay and start your career in a role that's both rewarding and meaningful.
OPUSS Ward is a short stay ward for the care of older people. In this role, you will play a vital part in supporting the delivery of high- quality, person-centred care to older patients, many of whom may be living with complex medical conditions, dementia or mobility challenges.
We are looking for a caring and compassionate applicant who has great communication and teamwork skills; willingness to learn and a genuine interest in working within elderly care.
We will offer you a full training and induction programme; opportunities to gain qualifications/ career progression and a friendly and inclusive working environment where you will be truly valued!
Main duties of the job
As a Clinical Healthcare Support Worker you will be a core member of the team delivering personal care, both clinical and non-clinical, to patients. You'll also be key in supporting patients with their own self-care and independence.
You'll work under the guidance of a healthcare professional such as a nurse and your job will vary depending on the ward you are based. Your daily duties will be varied to include:
- Delivering personal care such as helping patients get up, washed and dressed, taking patients to the toilet, helping at meal times
- Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature
- Recording your actions accurately in patient notes.
Our hospital is a 24 hour service as our patients need care and attention around the clock.
The skills we are looking for:
- You need to be able to understand and communicate both verbally and in writing in English
- You don't need any formal qualifications in maths but you will need to have numerical and analytic skills to do patient observations
- You will need to have a customer focused approach which is essential to providing patients with the best possible experience
- You will need to be able to use IT systems and databases (training is provided)
- You will have the skill to focus on the details with the ability to spot problems. You will know when you are able to correct or when to escalate.
About us
At the RUH, people are at the heart of everything we do. We work together as one team to make a real difference - for our patients, for each other, and for our community. Whatever your role, your contribution matters in delivering the exceptional, person-centred care we're proud of.
We're committed to creating a compassionate, inclusive environment where everyone feels valued. Our growing staff networks celebrate success, amplify voices, and create opportunities to listen and learn. We champion kindness and civility, embrace diversity, and believe it makes us stronger.
Learning, development, and innovation run through everything we do. We'll support you to thrive and reach your full potential, with clear pathways for career progression.
Your wellbeing matters to us. Our holistic programme supports physical, emotional, spiritual, and financial health - and yes, we even have a pool!
Job description
Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person Specification
Skills & Experience
Essential
- Understands and is committed to a caring approach to patients & relatives
- Able to demonstrate genuine interest in caring for people and knowledge of RUH values
- Experience of working within a team
- Understands the need for strict confidentiality
- Previous experience as a Healthcare Support Worker in an NHS hospital setting
Desirable
- Previous experience as a Healthcare Support Worker in a hospital or other care setting
Qualifications and training
Essential
- Able to demonstrate literacy and numeracy skills at interview assessment.
- Completed Care Certificate
Desirable
- Evidence of IT skills and training
- A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ, BTEC or equivalent international qualification in healthcare.
Values-based assessment
Essential
- Motivated to make a difference in whatever way they can
- Takes pride in themselves, their appearance, their role and where they work.
Desirable
- Values and respects others, treats everyone as an individual, is non-judgemental
- Motivated to be genuinely kind and caring
- Helps and co-operates with colleagues
- Pro-active and takes responsibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Royal United Hospitals Bath
Combe Park
Bath
BA1 3NG
United Kingdom
Employer's website
https://www.ruh.nhs.uk/ (Opens in a new tab)