About this role
Job summary
We have an exciting opportunity to join the Paediatric Fatigue services team as a Patient Pathway Co-Ordinator.
This will be a varied role that will require attention to detail and high levels of concentration. We are looking for a full time candidate with the opportunity to work from home for one day per week.
Main duties of the job
- Provide a complete medical administrative service including booking in and out appointments, scheduling/rescheduling appointments
- Liaising with members of the multidisciplinary team to provide a quality service for the patients
- Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care
- To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we're proud of.
We're committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing - and yes, we even have a pool!
Discover what it's like to live and work in Bath, explore our RUH staff benefits, and learn how we're building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Job description
Job responsibilities
Please see the attached job description for full information.
For any further questions please contact Lynn Gilson, Patient Pathway Manager - [email protected]
Person Specification
Essential and Desirable
Essential
- oExcellent standard of written and Spoken English demonstrated by English and Maths GCSE (C or above) or equivalent Basic General Education.
- oProven track record of administrative/secretarial experience, working in a busy environment
- oPrevious experience of Health care administration.
Desirable
- oEvidence of relevant administrative training courses successfully completed.
- oProven experience of maintaining a patient or information database.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Royal United Hospital
Combe Park
Bath
BA1 3NG
United Kingdom
Employer's website
https://www.ruh.nhs.uk/ (Opens in a new tab)