Custody Operations Specialist @ Aerotek

Job Title: Custody Operations SpecialistJob DescriptionThe Custody Operations Specialist works in a first-shift, MondayFriday role focused on maintaining and organizing loan documents in a secure vault environment. This position involves extensive physical activity, including walking, lifting, and using step stools, combined with detailed computer-based research to ensure that all loan files are accurately stored, easily retrievable, and properly documented.

Responsibilities

• Perform a variety of vault operations, including pulling loan files, returning files to their proper locations, and conducting quality control checks on file placement.
• Verify that loan files are filed in the correct locations according to established filing systems and standards.
• Walk throughout the vault for most of the workday to locate, move, and organize physical files and documents.
• Use step stools as needed to access files stored on higher shelves safely and efficiently.
• Search shelves thoroughly when files appear to be missing, checking the entire section to confirm whether the file is misfiled or absent.
• Research missing files in computer systems to identify clues about their last known location, movement history, or associated batches.
• Investigate potential file locations by checking desks, under desks, carts, and other areas where files may have been temporarily placed.
• Utilize multiple computer systems, applications, and search tools to track, locate, and reconcile loan files and related documentation.
• Maintain accurate records of file movements, storage locations, and any discrepancies found during vault operations.
• Apply strong attention to detail and analytical skills to identify filing errors, resolve inconsistencies, and ensure high accuracy in document custody.
• Operate within a production-based environment, meeting established performance expectations while maintaining quality standards.
• Communicate clearly and professionally with colleagues using verbal, written, and interpersonal communication skills to coordinate file handling and resolve issues.
• Multitask effectively by managing physical file handling, computer-based research, and documentation duties throughout the day.
• Follow established procedures and guidelines for document custody, releases, and vault operations to maintain security and compliance.
• Use Microsoft Office applications, particularly Excel, to support tracking, reporting, and organization of document-related information.

Essential Skills

• Basic Microsoft Office skills, with particular emphasis on proficiency in MS Excel.
• Experience or comfort working in a production-based environment with performance and quality expectations.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical skills with high attention to detail and accuracy in handling and organizing documents.
• Ability to navigate multiple computer systems, applications, and search tools to locate and verify information.
• Ability to multitask and manage several responsibilities simultaneously in a fast-paced setting.
• Ability to lift up to 30 pounds safely and repeatedly as part of daily duties.
• Ability to remain on your feet and walk for most of the workday.
• Ability to navigate and use various computer databases for research and file tracking.
• Comfort working in a vault or document custody environment with large volumes of files.

Additional Skills & Qualifications

• Experience with document custody, vault operations, or filing in an office or warehouse environment.
• Familiarity with production workflows and meeting daily operational targets.
• Proficiency with Microsoft Office beyond Excel, including other applications as needed.
• Demonstrated ability to use carts and other equipment to move and organize physical files.
• Proven track record of maintaining accuracy and attention to detail in repetitive tasks.
• Strong problem-solving skills to identify the likely location of missing files using logical clues and research.

Why Work Here? You join a team that values accuracy, reliability, and collaboration in a structured environment where your attention to detail makes a direct impact. The role offers consistent first-shift hours, providing stability and predictable work-life balance. You work in a setting that combines physical activity with analytical problem-solving, giving variety to your day while building valuable operational and technical skills.

Work EnvironmentThe role is based in a quiet but very large vault that functions as an office warehouse full of loan files arranged by customer and loan number. You are on your feet most of the day, walking throughout the vault and using step stools to access files on higher shelves. The dress code is business casual, and comfortable shoes are important; tennis shoes are acceptable. You work Monday through Friday on first shift, from 7:00 AM to 3:30 PM, in a production-oriented environment that relies on computer systems, databases, Microsoft Office (especially Excel), and physical carts and shelving to manage and organize a high volume of documents.

Job Type & LocationThis is a Contract to Hire position based out of Roseville, MN.

Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application DeadlineThis position is anticipated to close on Nov 6, 2026.

Workplace TypeThis is a fully onsite position in Roseville,MN.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.