About this role
Job summary
We have an exciting new opportunity for a receptionist to join the team based in Rowhedge and the University of Essex Medical Practice. The position is offered on a part-time basis of 20 hours per week, with a minimum of 3 days. To be considered, you will also need to have flexibility to cover other shifts.
We reserve the right to retract the advert if a suitable person is found before the end date.
Main duties of the job
Responsibilities will include (but not limited to)
- Booking appointments
- Greeting patients
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
- Updating patient records, processing correspondence
- Liaising with patients using various different types of communication methods
About us
We are a traditional GP practice that makes the care of our patients our first concern. We have a diverse practice population with significantly differing health needs split across 2 sites.
As practice, we have grown and evolved with time to meet the needs of our patients.
We have an inclusive collaborative culture as a practice which is reflected in our low staff turnover and high patient satisfaction levels.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
To be considered for this position, you must have the following:
Essential
- Excellent communication skills, written and oral
- Strong IT skills
- Experience of a busy reception/public environment/providing customer services
- Good standard of education including Maths and English
- Experience working within primary care desirable
- Experience of EMIS would be desirable, however full training will be given to a suitable candidate
- You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
University of Essex
Wivenhoe Park
Colchester
Essex
CO4 3SQ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)