About this role
Job summary
Mill Road Surgery is looking to recruit a friendly, organised Receptionist/Administrator to join our busy reception team working across both Mill Road and Bluebell Surgery. The hours will be a total of 25.5 hours over 4 days working the following:
- Tuesday 1.30pm - 6.30pm
- Wednesday 8am - 2pm
- Thursday 1.30pm - 6.30pm
- Friday 8am - 6.30pm with the option to pick up overtime regularly.
Main duties of the job
The successful candidate will be the first point of contact to patients and visitors to ensure the smooth running of reception.
Key responsibilities will include
- Welcoming patients and visitors in a professional manner
- Answering the telephone and responding to online enquires
- Able to demonstrate excellent communication skills both face to face and telephone
- Liaising with other healthcare professionals in a pleasant manner
- Booking and amending appointments
- The ability to work under pressure and prioritise a busy workload
About us
We are a busy GP group with a total of over 22,000 patients over two sites in Colchester. We have been regularly voted top in the NHS patient survey for GP surgeries in Colchester.
Benefits include
- Competitive salary
- Further opportunities for future training and development.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Recognise the importance to work in a polite, confidential, discreet, sensitive and empathic manner
- Strong IT and administration skills with a high level of accuracy
- Ability to work in a calmly manner in a very busy environment
- Previous medical receptionist experiences an advantage, although full training will be given for the right candidate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
47 Mill Road
Mile End
Colchester
Essex
CO4 5LE
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)