About this role
Job summary
Long Stratton Medical Partnership has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 24 hours per week, working the following shift pattern:
- Monday 8am - 2pm
- Tuesday 12pm - 6pm
- Wednesday 8am - 2pm
- Friday 12pm - 6pm
The hourly rate is minimum wage for the first 3 month probationary period, rising to £12.81 on successful completion of competencies.
The receptionist provides a professional, efficient, caring and confidential first point of contact for patients, carers and visitors. The post-holder will help patients access the most appropriate service through the practice's total triage model, support the wider practice team and contribute to safe, accurate and responsive day-to-day operations.
Main duties of the job
If you would like to find out more information about this role, please see the job description section below and the attached job specification.
About us
Long Stratton Medical Partnership is a focused, close-knit team. We offer a supportive, positive culture which is well-lead, & provide regular supervision & training for all staff.
Long Stratton is a small town in South Norfolk, 10 miles from the historic city of Norwich. We have 11,500 patients on our list across our main and branch sites. We have a CQC rating of Good.We are a dispensing practice with a dispensing list of c.5,500. We use SystmOne & run cloud-based telephony, linking seamlessly with the clinical system & provides excellent functionality.
We added a new wing to our surgery, to include 7 clinical rooms. Long Stratton is being bypassed, with 2,000 new homes being planned & potentially 5,000-6,000 new patients joining us.
Our practice has 5 partner GPs leading an MDT of 4 permanent salaried GPs, an emergency care practitioner, 2 clinical pharmacists, a team of registered nurses & 4 HCAs plus superb teams in reception, admin & dispensary, along with the surgery management team.
We offer a comprehensive benefits package including 5 weeks' annual leave (plus bank holidays), the NHS pension scheme, & an Employer Assistance Programme for the employee & family members. We also offer free on-site car parking, team building & social activities, & access to NHS discounts.
We are innovative, forward-thinking & embrace change. If you are interested in joining us, we would welcome your application. Please contact Alison Bridgeman if you would like any further information.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will:
Essential
- be a highly motivated team player
- have customer service/patient experience
- offer excellent communication skills
- be I.T. literate
- For further information, please see the attached person specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Swan Lane Surgery
Tharston
Long Stratton
Norfolk
NR15 2UY
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)