About this role
Job summary
We are seeking a Clinical Data & Care Coordination Lead to join our team at Manor View Practice to lead the day-to-day coordination and delivery of clinical searches, patient recalls, data tracking and agreed clinical programme administration across Manor View Practice.
Main duties of the job
This is a hands-on, non-clinical role supporting contractual achievement and clinical teams, with clinical decisions and approvals remaining with authorised clinicians.
Interview Date: 5th November 2026
About us
Manor View Practice is an innovative and experienced teaching practice. We believe in continuity and strive to offer excellence in patient care. There is a nurturing working environment offering outstanding support to the team. Led by 5 GP Partners, you would work amongst a large and vibrant multidisciplinary team including GPs, ANPs, Paramedics, Physiotherapists, Pharmacists, Nurses, HCAs, Phlebotomists, all supported by a superb administration and reception team.
Locations Manor View Practice is based across 4 sites: Borehamwood WD6 4PT, Bushey WD23 2NN, South Oxhey WD19 7SF & Watford WD24 5DG.
Job description Job responsibilities
Key responsibilities
1. EMIS searches and clinical data
Run routine and complex EMIS Web searches to identify patients requiring review, monitoring, recall or other agreed activity.Complete authorised ad hoc searches requested by partners, clinicians and managers, prioritised through the Contracts & Performance Manager.Maintain accurate search definitions, trackers, worklists and documentation; identify coding and register anomalies for appropriate review.Produce accurate data extracts and summaries, escalating unexpected results or potential clinical concerns.2. QOF, enhanced services and ECF delivery
Prepare worklists and track outstanding activity for QOF, DES, LES, ECF and other commissioned programmes.Coordinate invitations, appointments, reminders and follow-up with existing Patient Care Team members and clinical teams.Gather activity evidence and maintain progress trackers for the managers performance reporting and contractual submissions.3. Recalls and clinical coordination
Coordinate LTC recalls and support childhood immunisation, cervical screening, LD, SMI, frailty, NHS Health Check and other agreed recall programmes.Track non-responders, outstanding appointments and follow-up actions under agreed protocols.Work with reception, nurses, pharmacists and other clinicians to ensure patients are offered appropriate appointments.4. Safeguarding administration
Maintain safeguarding administrative registers and trackers and undertake agreed searches.Prepare agendas and documentation, coordinate safeguarding meetings and monitor administrative actions.Escalate concerns and outstanding items promptly to the designated safeguarding GP or other authorised clinician.Do not undertake clinical risk assessments or make independent safeguarding decisions.5. Palliative care and MDT administration
Maintain palliative care administrative registers and patient lists under agreed protocols.Prepare Gold Standards Framework and multidisciplinary meeting information and track follow-up actions.Coordinate communication and administrative follow-up with relevant clinical and community teams.6. Research and group clinics
Support development of research administration only if the practice elects to participate in approved studies.Undertake approved patient-identification searches, invitations, recruitment trackers and study administration under the GP research lead.Support group clinic invitations, scheduling and related administration as required.Leave eligibility decisions, consent and clinical research procedures to authorised research staff.7. Day-to-day team coordination
Act as the operational point of contact for the Patient Care Team, coordinating daily work within priorities set by the manager.Support existing team members with searches, recalls and trackers and maintain cover for critical processes.Escalate workload pressures, delays and performance concerns; formal line management remains with the manager.Prepare regular operational updates and maintain written procedures for key tasks.Key working relationships
Contracts & Performance Manager; Patient Care Team; GP Partners and clinical leads; nursing and pharmacy teams; reception and administrative colleagues; safeguarding and palliative care clinical leads; approved research teams where applicable.
Person Specification
Experience Essential
Experience: Experience in GP practice or a comparable primary care setting. Experience with clinical searches, recalls or healthcare data administration Technical skills: Strong EMIS Web skills, including ability to undertake clinical searches. Confident Excel skills and accurate spreadsheet management. Organisation: Able to manage competing deadlines and coordinate work with colleagues. High attention to detail and reliable follow-through. Communication and governance: Clear telephone and written communication. Understands confidentiality, data protection and escalation to clinicians.
Desirable
Experience: Experience supporting QOF, enhanced services or ECF. Experience in safeguarding, palliative care or MDT administration Technical skills: Complex EMIS search design, Accurx, Abtrace and reporting dashboards. Organisation: Experience guiding or training colleagues Communication and governance: Research recruitment or group clinic administration experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Manor View Practice
Address Bushey Medical Centre
London Road
Bushey
Hertfordshire
WD23 2NN
United Kingdom
Employer's website https://manorviewpractice.co.uk/ (Opens in a new tab)