About this role
Description
Position Overview
We are seeking a friendly, professional, and customer-focused Receptionist to provide front desk coverage at the organization's Rockford office. This position will support the team during a medical leave period, with an anticipated assignment running from mid-September through mid-January.
The Receptionist serves as the first point of contact for members, visitors, vendors, and contractors, managing both in-person traffic and a high-volume phone system while providing administrative support to the office.
Key Responsibilities
Greet and assist members, visitors, vendors, and contractors in a warm and professional manner
Answer and route calls through a busy switchboard and main phone line
Process member payments and assist with basic billing inquiries
Respond to questions regarding electric services, energy-saving programs, and account information
Handle incoming and outgoing mail, shipping, and general correspondence
Print labels, send faxes, and support document management needs
Monitor and respond to emails as needed
Perform general administrative and office support duties
Assist visitors arriving for meetings, interviews, and other appointments
Accurately handle cash payments and provide change when necessary
Qualifications
Previous receptionist, front desk, customer service, or administrative experience preferred
Strong verbal communication and customer service skills
Comfortable managing a high-volume phone system and in-person visitors simultaneously
Ability to handle cash transactions accurately
Proficient with email and basic office software
Patient, professional, and welcoming demeanor, particularly when assisting members with billing concerns
Strong attention to detail and organizational skills
Ideal Candidate
The ideal candidate is personable, dependable, and enjoys interacting with people. This role regularly serves cooperative members, including many elderly customers, so patience, empathy, and a customer-first attitude are essential for success.
Skills
Front desk, Administrative support, Microsoft office, Outlook
Top Skills Details
Front desk,Administrative support
Additional Skills & Qualifications
- Attention to detail - Ability to multitask
Experience Level
Entry Level
Job Type & LocationThis is a Contract position based out of Rockford, MN.
Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 5, 2026.
Workplace TypeThis is a fully onsite position in Rockford,MN.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.