About this role
Position OverviewThe Time Critical Logistics Specialist is responsible for coordinating and monitoring expedited, time-sensitive shipments from initial order entry through final delivery. This individual will manage shipment milestones, provide continuous tracking updates, communicate with customers and carriers, and quickly escalate any issues that could impact on-time delivery. The environment is fast-paced and highly customer-focused, requiring someone who is comfortable managing multiple shipments, phone calls, emails, and operational tasks simultaneously.
Main Responsibilities
- Coordinate expedited/time-critical shipments from order entry through final delivery
- Track and trace active shipments
- Monitor shipment milestones and update statuses
- Ensure new orders and shipment updates are addressed quickly
- Communicate with customers regarding shipment status and service issues
- Coordinate with carriers, vendors, internal teams, and leadership
- Identify and immediately escalate shipment delays, errors, and operational issues
- Follow established SOPs and shipment-management procedures
- Maintain accurate shipment documentation
- Communicate unresolved or high-priority issues between shifts
- Manage a high volume of emails, phone calls, tasks, and shipment updates
- Provide excellent customer service throughout the shipment lifecycle
- Participate in training, team meetings, and process updates
Must-Have Qualifications
- High school diploma or GED
- Strong customer service skills
- Strong verbal and written communication
- Strong computer skills
- Microsoft Outlook, Excel, and Word
- Ability to multitask in a fast-paced environment
- Strong organizational skills
- Excellent attention to detail and follow-through
- Ability to work effectively under pressure
- Ability to prioritize urgent tasks and quickly respond to changing situations
Job Type & LocationThis is a Contract to Hire position based out of Belleville, MI.
Pay and BenefitsThe pay range for this position is $22.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 5, 2026.
Workplace TypeThis is a hybrid position in Belleville,MI.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.