About this role
Job Title: Patient Service RepresentativeHours: Training schedule typically follows 8:00 AM-5:00 PM or 8:30 AM-5:00 PM, with a regular schedule of 10:00 AM-6:00 PM after trainingLocation: San Diego, CA 92173Job
Duties
- Answer 60-80 inbound calls per day from patients, insurance companies, vendors, and medical facilities Provide outstanding customer service by assisting and directing callers efficiently Schedule, reschedule, and cancel patient appointments as needed Respond to appointment requests received by phone, text message, and patient portal Screen and route calls to appropriate departments Accurately document patient interactions and messages in the EMR system Verify patient information and assist with registration processes Coordinate follow-up appointments and ensure patients receive timely assistance Answer questions regarding services, appointments, and clinic procedures Maintain effective communication with patients and internal departmentsEducation and/or Experience: Minimum 3 years of customer service, call center, or healthcare experience Strong phone communication and customer service skills Experience working in a high-volume call environment preferred Ability to type 35 WPM with 90% accuracy High School Diploma or GED required Experience with EMR systems preferred Excellent verbal and written communication skillsWhy Consider This Opportunity?
- Join a large healthcare organization serving the San Diego community Opportunity to support patients and make a meaningful impact on their healthcare experience Stable Monday-Friday schedule with no weekends required Contract-to-hire opportunity with long-term career potential Collaborative and supportive team environment Gain experience in a fast-paced healthcare setting with growth opportunities
Job Type & LocationThis is a Contract to Hire position based out of San Diego, CA.
Pay and BenefitsThe pay range for this position is $25.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 5, 2026.
Workplace TypeThis is a fully onsite position in San Diego,CA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.