About this role
We're looking for an organised, customer-focused Admin & Sales Team Member to join our team. This is a varied role that combines administration, stock management and customer service responsibilities, making you an important part of the branch's day-to-day operation. You'll help maintain accurate stock records, support branch compliance activities and deliver excellent service to customers both in-store and over the phone. If you enjoy working in a busy environment, have a keen eye for detail, and take pride in providing great service, we'd love to hear from you.
Contract: Permanent Hours: Full-time Hours of Work: 42.5 Hours per week, working Monday to Friday 08:00 - 17:00, 30 min lunch Reporting to the Stock & Compliance Manager, you'll play a key role in supporting the smooth running of the branch.
- Working closely with colleagues across the store, you'll help maintain stock accuracy, complete important administration tasks, support compliance activities and ensure customers receive a friendly and professional experience.
Key responsibilities include
- Maintaining accurate stock records and supporting stock control activities
- Receiving deliveries and processing stock accurately
- Assisting with stock takes and investigating discrepancies
- Managing outstanding customer and branch orders
- Completing routine administration tasks and branch paperwork
- Supporting branch audit and compliance activities
- Delivering excellent customer service at the sales counter and over the phone
- Processing customer transactions accurately and efficiently
- Helping maintain a safe, organised and welcoming branch environment
- Working collaboratively with colleagues to support branch success