About this role
Job Description
- 1. Perform on-site equipment retrofits, installation, and testing, and resolve client inquiries during execution. 執行現場既有設備改造、安裝、測試，並解答執行時客戶的相關疑問。
- 2. Collaborate with Customer Service Engineers to analyze, diagnose, and troubleshoot equipment failures via phone, email, or on-site 和售服工程師合作，通過電話，email或在客戶現場分析、診斷和排除設備的故障問題。
- 3. Travel to site to perform service activities, resolve any problems at customer sites as required. 到客戶地出差進行服務活動，解決各種設備相關問題。
- 4. To provide customer training at site for company equipment operation when required. 提供公司設備操作的客戶訓練，在需要時到現場親自執行。 ※誠摯邀約有誠意面試者再投遞履歷 請詳填履歷完整
- 5. To adhere to installation guidelines and industry best practices in order to deliver quality field operations 堅持提供優質的安裝指引和業界最佳的實務經驗。