About this role
Technical Food Services Coordinator I Fixed-term contract for 12 months Łódź, Poland
MAIN RESPONSIBILITIES
- McCormick Regulatory Services Mailbox management – monitoring all incoming e-mails, maintaining e-mails categorization, placing e-mails in appropriate folders.
- Requests assignment to appropriate Technical Shared Services department by creating ServiceNow ticket or to other McCormick departments via e-mail.
- In-Out requests management for Standard McCormick Documentation requests as per agreed SLAs.
- Bundle & Send process management for completed multitask requests as per agreed SLAs.
- McCormick Regulatory Services Daily Meeting management & coordination of appropriate work prioritization based on Business Partners feedback; proactive and reactive communication to TSS all information impacting work prioritization, for example deadlines updates.
- McCormick Regulatory Services Daily Activities Tracker Management – keeping track of all incoming requests including date when action completed and Service Now Ticket Number.
- Managing proactive and reactive communication with internal & external customers’ requests in relation to expected delivery timelines and ticket tracking numbers; managing proactive communication in terms of expected service delays for multitasks.
CANDIDATE PROFILE
- Technical Education Diploma in Food Science or related discipline.
- Internship in Food Industry, Customer Service, or similar area.
- Good analytical skills.
- Organized, methodical, detail oriented and ability to multitask.
- Able to prioritize and manage time effectively.
- Proactive and flexible approach.
- Good oral and written communication skills.
- Ability to work effectively across the business functions and work effectively as part of a team.
- Ability to support projects related activities.
- Critical thinking & problem solving.
- Fluent English.
- Intermediate level of computer literacy (specifically Excel, SAP, Outlook and ServiceNow desirable).
- Ability to work in a 2-shift pattern (1st shift start between 7:00am and 10:00am, 2nd shift start at 2:00pm).
- Compensation: starting from PLN 57,680.00 per year STARTING SALARY Final salary will be determined as part of any final offer and will consider factors such as skills, education, role-specific experience, and internal equity among current employees.
- Eligible roles may also participate in one of McCormick’s Bonus Plans.
In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to: access to the learning platform and rich package of internal trainings company paid healthcare (Medicover) profit share life insurance (UNUM) holiday funds (Zakładowy Fundusz Świadczeń Socjalnych) pension plan co-financing for sport activities (Multisport Card) Medicover Sport employee referral program employee assistance program (psychological help, mindfulness) benefit Platform with variety of benefit options to select favorable prices for our products in the employee shop PPK chill-out zone McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender.
First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity. McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates.
Internal bids received after the tenth (10th) day will be considered along with external candidates. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.