About this role
Job Summary
This temporary position is located at Crater Lake National Park and is intended to assist permanent Concessions Management staff in concessions management work. Open to the first 50 applicants or until 10/26/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
Qualifications
All qualifications must be met by 11:59 EST on the closing date or when the 'applicant cut-off' is reached (which may be sooner than 10/26/2026). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time).
If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-5 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors).
This experience includes activities such as: assisting with evaluations of concessions or commercial service providers such as food service, overnight lodging, transportation services, guided activities or retail sales, to ensure compliance with contracts/commercial use authorizations or quality control of services or goods provided; collecting, tracking, compiling, and maintaining data related to commercial services or special park uses using a variety of computer software applications; assisting with the analysis of commercial services or special park uses data for feasibility and comparability studies; and assisting to prepare routine reports related to commercial services or special park uses. You must include hours per week worked in your resume.
-OR- EDUCATION
Successful completion of at least 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. Education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. To combine education and experience, first take education in excess of the first 60 semester hours (i.e., only education beyond the second year is creditable toward meeting the specialized experience requirement) and divide it by 60 semester hours (or equivalent).
Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.
Major Duties
- The Pacific West Region is recruiting for Temporary seasonal positions not to exceed 1039 hours work in a service year. Dates of employment will vary between sites depending on funding, weather conditions, and visitation. Within regulatory limitations, the length of initial appointment may be shortened or extended depending upon work availability and funding. Crater Lake National Park is hiring one Seasonal GS-1101-5 Concessions Management Assistant. Anticipated Entry on Duty: March 2027. Major Duties: Performs a variety of concessions management administrative support duties as assigned, including preparing routine reports related to the Commercial Services Program using established templates. Under the direction of and in consultation with permanent Concessions Management Staff, assists with evaluations of concession operations through on-site verification and documentation of previously identified deficiencies. Provides concise oral and written communications regarding Commercial Services in support of visitor services. Logs and tracks incoming complaint letters and response due dates. Maintains records/log system documenting receipt of reports, statistics, and other specific documents from the concessioners as well as controlled correspondence and visitor comments. Physical Demands: No special demands are required to perform the work. Normally the employee may sit comfortably to do the work or walk reasonable differences. There may be some extended walking through concessions facilities, carrying of light items such as papers and files.
Working Conditions: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or commercial vehicles (e.g. use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
Requirements
U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle.
You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. Applicants must be at least (1)18 years old or (2) at least 16 years old and:
- (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or
- (b) Have completed a formal vocational training program; or
- (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or
- (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.