About this role
Hours are Monday to Friday = 19.5 hours per week.
Duties
- Monitor Youth Information Centre social media's including Website, Facebook & Instagram and updating with up-and-coming events.
- Provide Driver Theory Training - Full training will be provided
- Provide 1:1 support to customers in relation to filling out forms, updating CV and assisting with employment search
- Assist Reception staff with queries from the general public in person and by telephone.
Other
- Receptionist duties when required– telephone queries, taking messages and forwarding to appropriate member of staff,
- Handling cash transactions and recording same on cash sheet.
- Liaising with administration staff to complete secretarial work to customers’ satisfaction.
- To be involved in maintaining filing systems of the Information Service, to send away for new information, extract out of date documents.
- Ongoing training in computers/software and reception skills.
CE Scheme Skills