About this role
Job summary
We are looking to recruit a Facilities Support Assistant to support the effective day-to-day running of Community Clinics and outside units across Bournemouth and Poole. The post holder will provide essential support to the Community Clinic Management Team, contributing to safe, clean, and welcoming environments for patients, staff, and visitors.
The role involves supporting cleaning and facilities standards, carrying out audits and risk assessments, managing stock and supplies, assisting with staff rotas, and liaising with Estates and Facilities colleagues regarding maintenance issues. The post holder will also provide reception and administrative cover when required and support health, safety, and security processes within clinics.
This is a varied, hands-on role requiring flexibility, good organisational skills, and the ability to work independently across multiple sites while maintaining excellent standards of customer care and professionalism in line with Trust values.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service can present a valid DBS certificate instead of requiring a new check.
Main duties of the job
Support the day-to-day operation of community clinics and outside units. Maintain cleaning and hygiene standards by carrying out audits, monitoring quality, and supporting domestic staff. Manage cleaning and facilities stock, including ordering, deliveries, and stock control. Assist with staff rotas, induction, training, and arranging sickness or holiday cover.Provide reception and administrative cover, delivering a courteous and professional service to patients, visitors, and staff. Liaise with Facilities, Estates, and other departments regarding maintenance, repairs, and building issues. Support health, safety, and security arrangements, including fire safety checks and clinic opening/closing. Travel between multiple sites and prioritise workload to meet service needs.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]
Person Specification
KNOWLEDGE, SKILLS AND TRAINING Essential
Educated to GCSE standard, to include English and Maths or equivalent. NVQ Level 2/3 or equivalent in Administration or Customer Service or equivalent experience
Desirable
Health & Safety Certificate
JOB SPECIFIC EXPERIENCE Essential
Evidence of good communication skills, both verbal and written. Ability to collate detailed information and work to a high level of accuracy.
Desirable
Experience of working with or within the NHS in an equivalent or similar role. Demonstrated awareness and compliance with health and safety legislation.
MANAGERIAL/SUPERVISORY EXPERIENCE Essential
Previous experience of providing day to day supervision to staff
Desirable
Ability to support with staff training
FINANCE/RESOURCES Desirable
Experience of ordering and stock control
INFORMATION TECHNOLOGY/RESOURCES Essential
Experience of using Microsoft Office software including Outlook, word processing and spreadsheets.
Desirable
Knowledge and experience of using SystmOne
PERSONAL QUALITIES/ATTRIBUTES Essential
Ability to work on own initiative whilst also being effective at team working and interacting/communicating with colleagues.
BUSINESS TRAVEL Essential
Subject to the provisions of the equality act, able to travel using own vehicle on trust business.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset HealthCare University NHS Foundation Trust
Address Canford Heath Community Clinic
Culliford Crescent
Poole
BH17 9DW
Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)