About this role
Job summary
We are recruiting a team of Assistant People and Culture Advisorsto support our Employee Relations team and help deliver a responsive, professional HR service across the Trust.
These are busy and rewarding roles where you will be the first point of contact for employee relations queries, support sickness absence management, maintain accurate case records, and assist with meetings, investigations and hearings. You will work closely with HR Business Partners and Senior ER Advisors, gaining hands-on experience across a wide range of employee relations activity.
If you are organised, confident in handling sensitive information, and looking to build your HR career in a supportive NHS environment, we would love to hear from you.
Main duties of the job
The Assistant People and Culture Advisor will provide comprehensive administrative support to the HR Business Partner team and Trust managers in relation to employee relations cases and programmes of work. They will give support and assistance with the full range of business partnering and employee relations activities, including the provision of first line employee relations advice and support to line managers.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream
Job description Job responsibilities
Key Result Areas & Performance:
To act as a first point of contact for managers and staff across the Trust contacting the Employee Relations team. Support a Senior ER advisor in the sickness absence management for a specific division, under ER management guidance. Providing a first line response to ER queries via the team inbox, answering these where appropriate and referring to other team members as necessary. Advising managers on ER queries where appropriate with the guidance of other team members. Providing information to Trust staff in a way that is clear, compassionate and tactful. Supporting the HR Business Partner with administrative tasks including maintaining the employee relations case tracking system. Producing weekly and monthly reports from the case tracking system to assist in monitoring ongoing casework numbers and timeframes To attend ER meetings, including formal hearings and investigation meetings as required, for the purpose of preparing comprehensive and accurate notes. Developing and maintaining knowledge of legal, Trust and NHS policies and procedures to ensure accurate and up-to-date advice is provided. Coordinating attendance for training sessions and other events. To support with a range of ad hoc administrative tasks for the HR Business Partner with projects as needed.
Person Specification
Qualifications and training Essential
Foundation Certificate in People Practice, or equivalent qualification or experience Associate Membership of the CIPD, or working towards this or relevant experience
Experience Essential
Experience of working in an administrative role within a Human Resources function Proven track record of use of technology and manipulating data to produce reports/database administration Substantial administrative experience within a Human resources NHS/ healthcare setting
Desirable
Experience of supporting administration of Employee Relations processes
Knowledge and skills Essential
Excellent communication/interpersonal skills in order to build good working relationships Ability to deal with a wide range of tasks and meet deadlines simultaneously Ability to prioritise own workload and escalate issues as necessary Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint and Outlook Ability to use record systems including ESR (Electronic Staff Record) and online case tracking systems
Desirable
Knowledge of employment law Awareness of best practice around ER processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lewisham and Greenwich NHS Trust
Address Queen Elizabeth Hospital and University Hospital Lewisham
Stadium Road
London
SE18 4QH
Employer's website https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)