About this role
Job summary
Carry out instructions as detailed by Line Manager. Meet packing/ distribution targets as set by Line Manager. Ensure that all duties are carried out at the appropriate pace. Complete any paperwork in a tidy and correct manner. To undertake training as necessary and to be able to demonstrate their competence in all tasks within the service.Undertake duties in such a manner that all service enquiries/requests from all users are handled in an efficient, effective and professional manner, particularly telephone manner and uniform queries.Assist in the application and execution of the departments Quality Assurance system. Assist in the development, implementation and subsequent operation of a 'controlled uniform issue service'.Report to Line Manager any issues that may be detrimental to the Linen Services operation in particular; unauthorised use of roll cages, unauthorised use of linen, inappropriate disposal of linen, unauthorised removal of linen from the hospital premises. On instruction from Line Manager, undertake duties outside the Post Room, for example, special deliveries to wards/departments, stock checks, collect loose linen from around the site, retrieve roll cages, collection and return of exchange trolleys. Any other duties which may be required from time to time as service demands dictate.
Main duties of the job
To undertake the role of Linen Room Assistant as and when required ensuring full service delivery.
To collect, sort and frank outgoing mail/ parcels and to leave mail in safe and secure area for Royal Mail/ Courier collection.
To sort and distribute internal incoming mail/ parcels.
To sort/ frank mail and parcels in line with Royal Mail standards of service.
To operate effectively as part of a team so as to promote efficiency, economy and a harmonious environment.
To inform Line Manager of any irregular circumstances relating to their duties.
To ensure that all work is carried out in a safe, healthy and efficient manner in accordance with the Health and Safety at Work Act 1974 and local operational Policies.
To ensure fire exits and firefighting equipment are accessible and gangways and work areas are kept clear, clean and tidy.
To ensure good housekeeping practices are maintained.
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Job description Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role
Person Specification
Education and Qualifications Essential
2 GCSE or equivalent
Experience Essential
Previous experience working in service provision
Desirable
Previous experience in healthcare environment
Key Skills/Abilities Essential
Health and Safety knowledge and understanding. Ability to work effectively in a busy environment. A team player able to work well with others and demonstrate commitment to departmental objectives. Understanding of Risk management
Other Essential
Flexible approach to working hours & practices. Professional appearance, behaviour and attitude. Good previous attendance record. Ability to remain calm and work effectively in stressful situations. Physical fitness to undertake a physically demanding role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North West Anglia NHS Foundation Trust
Address Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)