About this role
Job summary
Sherwood Forest Hospitals are seeking a committed, organised and compassionate individual to join the Adult Critical Care Unit (ACCU) at King's Mill Hospital. This is a key frontline role, ensuring patients, relatives and staff receive a high-quality, professional and welcoming service at all times.
You will play an essential part in supporting the smooth running of the unit, maintaining accurate patient records, coordinating admissions, and acting as a reliable point of contact for the multidisciplinary team.
Key Responsibilities Provide a warm, friendly and professional reception service to patients, relatives and visitors.
Support all team members to ensure the efficient day-to-day running of the ACCU.
Prepare appropriately for all patient admissions to ensure a smooth and well-organised stay.
Maintain patient case notes and associated documentation to a high standard.
Build and maintain positive working relationships with patients, relatives and colleagues, demonstrating confidentiality, integrity and respect at all times.
This is an opportunity to contribute to a vital hospital service, supporting patients and families during some of their most challenging moments. You'll be part of a dedicated, supportive team committed to delivering exceptional care.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements Essential
Computer literate
Desirable
Knowledge of NHS and PAS (Patient Administration System)
Qualifications- Academic/Craft/Professional Essential
Good general education with GCSE English at grade C or above
Desirable
IHRIM
Further Training Desirable
Knowledge and use of PAS
Experience Essential
Clerical experience Clerical experience Customer care experience
Contractual requirements Essential
To work flexibly, as required, covering a 7 day rota to meet the needs of the service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address King's Mill Hospital
Mansfield Road
Sutton-in-Ashfield
NG17 4JL
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)