About this role
Job summary
Are you passionate about delivering excellent patient care and creating a positive first impression? Minster Ward at Newark Hospital is looking for an enthusiastic, organised, and motivated Ward Receptionist to join our friendly and supportive team.
In this important role, you will be the welcoming face of the ward, providing professional and compassionate support to patients, visitors, and staff. Working closely with the Ward Leader, nursing team, and wider multidisciplinary professionals, you will help ensure the smooth day-to-day running of the ward while contributing to an outstanding patient experience.
We are looking for someone with excellent communication and organisational skills, a caring and approachable manner, and a commitment to high standards of service within a busy clinical environment. This is a fantastic opportunity for someone who enjoys working with people and is keen to develop both personally and professionally within the NHS.
At Newark Hospital, you'll become part of a compassionate healthcare community where your contribution truly matters and where every day brings the opportunity to make a positive difference to patients and their families.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements Essential
Computer literate
Desirable
European Computer Driving Licence Knowledge of CareFlow and NHS in general
Qualifications - Academic/Craft/Professional Essential
Good general education with GCSE English at grade C or above or equivalent
Further Training Essential
Willingness to undertake on the job training related to the post
Desirable
Knowledge of NHS Systems
Experience Essential
Clerical experience Customer care experience
Contractual Requirements Essential
Regular attendace and willingness to work flexbile hours as necessary
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address Newark Hospital
Boundary Road
Newark
NG24 4DE
United Kingdom
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)