About this role
Job summary
Newport Surgery has an opportunity for a medical secretary to join their team for 30+ hours per week. Days can be flexible but must include a Monday and Tuesday.
With the increasing use of technology in general practice, medical secretaries are playing an increasingly important role in managing patient information and ensuring that healthcare providers have access to the data they need to deliver high-quality care.
Main duties of the job
Provide administrative support to doctors and other healthcare professionals Prepare and manage correspondence, including letters, emails, and reports Maintain and update patient records, ensuring confidentiality and accuracy Handle telephone and face-to-face enquiries from patients, healthcare professionals, and external agencies Process referrals, tasks and incoming emails from patients and third-party providers Assist in the preparation of medical documents Ensure the practices policies and procedures are adhered to, particularly in relation to patient confidentiality and data protection Coordinate with other staff members to ensure a seamless patient experience
About us
Newport Surgery is a medium sized semi-rural GP Practice with a patient list size of 9800 patients.
Our multi-disciplinary team consists of 2 GP Partners, 5 salaried GP, an Advanced Clinical Practitioner, Practice Nurses, and HCAs, all supported by a professional non-clinical administrative and dispensing team. We provide a full range of NHS services with a strong focus on long-term condition reviews, delivering high-quality care within a supportive, collaborative village environment.
Job description Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications Essential
Previous experience as a medical secretary or administrator (preferably within the NHS or a clinical setting)
Experience Essential
Proficient in medical audio-typing and terminology Able to maintain confidentiality of patient information Advanced skills in Microsoft Office (Word, Excel, Outlook) and general IT literacy Excellent word processing with experience of digital/audio typing Strong attention to detail and accuracy Good communication skills, both written and verbal, able to deal with sensitive information and diverse patient needs. Able to work under pressure/prioritising workload Experience using the Electronic Referral System (e-RS) Proven ability to manage a busy workload, meet tight deadlines, and work independently A thorough understanding of GDPR and the importance of patient confidentiality Strong work ethic to commit to deadlines and completion Good general education (GCSE Grade C/4 or above in English and Maths)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Primary Care Careers
Address Newport Surgery
Frambury Lane
Saffron Walden
Essex
CB11 3PY
Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)