About this role
Job summary
An exciting opportunity has arisen for an experienced and highly motivated Business Manager to support the Chief People Officer at London Ambulance Service NHS Trust.
This is a pivotal senior management role at the heart of the People and Culture directorate. You will operate with a high level of autonomy and discretion, ensuring the effective management of the Chief People Officer's business, priorities, and strategic agenda.
You will play a key role in coordinating the delivery of organisational objectives, leading programmes of work, and ensuring that the directorate operates efficiently and effectively in a fast-paced and complex environment.
Main duties of the job
Manage the day-to-day business of the Chief People Officer, ensuring priorities and objectives are clearly articulated and delivered. Lead and oversee strategic programmes and projects to support delivery of directorate and Trust-wide objectives. Provide high-quality briefings, reports, and presentations to support decision-making at executive and Board level. Act as a key point of contact for internal and external stakeholders, building strong partnerships across the Trust and beyond. Coordinate performance management arrangements and ensure delivery against plans, targets, and key priorities. Support the Chief People Officer with Board business, ensuring timely and high-quality submissions. Provide oversight of budgets and financial performance across the directorate. Horizon scan national policy and external developments, advising on implications for the Trust.
About us
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
Our care- delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London- using our unique pan-London position to contribute to improving the health of the capital. To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description Job responsibilities Qualifications
Degree or equivalent experience (essential) Postgraduate qualification or equivalent experience (essential) Experience Significant senior management experience, including working at a strategic level in complex organisations Proven track record of leading programmes and delivering organisational change Experience of supporting decision-making in complex and fast-paced environments Experience of engaging and influencing senior stakeholders Skills and knowledge Ability to analyse complex information and provide clear, actionable insight Excellent communication skills, including the ability to present to senior audiences Strong organisational skills with the ability to manage competing priorities Knowledge of People/HR functions and organisational strategy within the NHS or similar environment
Person Specification
Education Essential
1st degree or equivalent Masters or evidence of significant postgraduate study relevant to the role
Desirable
Professional qualification in the field of People Management
Experience Essential
Senior Management level experience including working in collective decision-making groups such as organisational wide programmes of work or healthcare partnerships that may impact service delivery Track record of success and delivery in a similar Senior Management / Leadership role and able to provide specific examples of the changes implemented including the benefits realised Experience conducting highly complex investigations and writing reports that may include sensitive or contentious information Experience of leading and delivering programmes and projects of work that have limited resources, short-medium term timeframes and result in change
Knowledge & Skills Essential
Develop policies and procedures for necessary service development to support national and organisational initiatives Demonstrable ability to employ the full range of leadership and managerial skills to support both individuals and teams, including ability to motivate staff in a challenging environment Excellent written and verbal communication skills and the ability to present in public or present complex or contentious information to large groups including staff, Unions, members of the public, Executive Managers, etc. Demonstrable knowledge of the work of a HR / People and Culture Team with ability to transfer this knowledge into practice within this scope of this role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name London Ambulance Service NHS Trust
Address London Ambulance Services HQ
220 Waterloo Road
London
SE1 8SD
Employer's website https://www.londonambulance.nhs.uk/ (Opens in a new tab)