About this role
Job summary
Manage the servicing and repair of Service vehicles at up to 5 workshops in an efficient and cost effective manner on a day to day basis. Ensure that sufficient reliable vehicles are available for the planned operational demands of the Service and that this requirement is met within the allocated budget. Be responsible for the vehicle maintenance budget on behalf of the Head of Fleet and for the management of the staff employed within the workshops. Provide specialist transport advice to the Trust and other NHS organisations such as Hospitals, on the safe transportation of specialist equipment on Trust vehicles including Incubator Transportation and Intensive Care Unit Transfers. Take the lead in project management within the workshops and assist in the management of projects within LAS. Responsible for organising the various operational and clinical user groups internally and externally who have interests regarding any project. To lead and manage to satisfactory conclusion a range of workshop related projects. At all times promote and uphold the values as set out in the "Vision and Values" statement of the Service and be focussed on delivering the highest quality patient care, and improving the working lives of staff.
Main duties of the job
Ensure that sufficient reliable vehicles are available to satisfy the planned operational demand of the Service. Ensure that workshops are managed efficiently and effectively. Manage and maintain the Fleet maintenance budget and keep within set limits. Advise on the day-to-day technical problems associated with vehicle servicing and repair. To actively participate in all aspects of development and implementation of the Fleet computerised information system. Appraise and select sub-contractors for mechanical and body repairs. Ensure that work is carried out and completed satisfactorily to the specifications required. Assess vehicle repair times and quality of any repairs.
About us
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
Our care- delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London- using our unique pan-London position to contribute to improving the health of the capital. To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description Job responsibilities
Manage and maintain the Fleet maintenance budget and keep within set limits.
Advise on the day-to-day technical problems associated with vehicle servicing and repair.
Ensure that sufficient reliable vehicles are available to satisfy the planned operational demand of the Service.
Ensure that workshops are managed efficiently and effectively. Investigate all staffcomplaints and give full written reports to the Head of Fleet and any internal or external Disciplinary hearings.
Ensure that servicing schedule requirements are met and that any difficulties are resolved quickly.
To actively participate in all aspects of development and implementation of the Fleetcomputerised information system.
Appraise and select sub-contractors for mechanical and body repairs. Ensure that work is carried out and completed satisfactorily to the specifications required. Assess vehicle repair times and quality of any repairs.
Communicate with Legal Department and contracted parties and give advice when required. Attend any court proceedings on behalf of LAS when required.
Ensure that correct procedures are followed for the authorisation and payment of invoices etc; that all standing financial instructions are complied with.
To seek, evaluate and select specialist Fleet suppliers.
Investigate and write reports on specific incidents, e.g. Major accidents, etc.
Prepare reports on all areas related to transport or related equipment when required.
Attend all meetings as requested by the Head of Fleet.
Participate in the recruitment and selection of Workshop Managers and Multi-skilledTechnicians.
Participate in the creation of and revisions to vehicle build electrical and mechanicalspecifications (including modifications).
Act as Health and Safety Liaison Manager in conjunction with the appropriate manager and staff representative to ensure safety and cleanliness in the workshop. The post holder is required to discharge responsibilities as laid down in the LAS Policy for Healthand Safety Organisation.
Promote, encourage and support the development of managers and workshop staff.
Including annual appraisals and performance development reviews.
Organise and present training courses when needed.
Ensure effective and timely communication between Fleet Support Services andoperational users.
Participate in the inspection and sign off of new vehicles at contractors locations andassist in the development of any electrical or mechanical design.
Create and maintain quality standards with new vehicle suppliers.
To plan and manage the introduction of different types of vehicles and vehicle based clinical equipment into operational use, and assist in the development of vehicles forspecial patient needs.
In conjunction with the Head of Fleet, drawing up Fleet policy documents, Service Level Agreements (SLA) and Key Performance Indicators (KPI) regarding the expected maintenance standards for all vehicles and providing regular reports of performanceagainst objectives in the SLA and KPI. To manage KPIs within workshops and make any changes needed to maintain performance.
Responsible for the management of both the vehicle workshop facility and special equipment department to provide a full range of vehicle and equipment maintenance planned, preventative maintenance programmes for all vehicles and associated items of equipment.
The post holder would be required to take responsibility for his/her own Personal
Development Review (PDR) and engage in appropriate learning and development. interventions and opportunities that underpin the demands of the role, internally andexternally.
The post holder would be required to carry out other duties commensurate with the post and the skills/competencies of the post holder as required.
Team Responsibility
The Fleet Operational Support Manager will be required to participate in relevant
Operational and supporting group discussions.
There are three Fleet Operational Support Manager posts and the post holders meet on a regular basis to discuss and consider Service-wide matters.
An established Joint Consultative Committee for workshop staff exists and participation at this meeting and working parties is required.
There is regular and direct communication between the Head of Fleet and the Fleet
Operational Support Managers on technical and professional matters related to the Service Vehicle Fleet.
Person Specification
Qualifications Essential
Degree in Motor Vehicle Management or relevant management degree or five years practical experience in a senior management position Associate or full membership of the Society of Operations Engineers and or membership of The Institute of The Motor Industry. Qualifications in vehicle accident estimation and repair or equivalent
Experience Essential
Practical experience as a craftsman and in a supervisory capacity. Suitable in depth experience to provide advice to workshop managers and multi-skilled technicians.
Knowledge Essential
Must have an extensive knowledge of UK and EU Transport, Construction & Use Regulations and all Vehicle Inspectorate Legislation relative to Road Transport Management. Must demonstrate a good underpinning knowledge of vehicle dynamics including engine, transmission, brake technology and vehicle electronic management systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name London Ambulance Service NHS Trust
Address London
Bow Annex
London
E3 3PQ
United Kingdom
Employer's website https://www.londonambulance.nhs.uk/ (Opens in a new tab)