About this role
Job summary
The Patient Safety Care Improvement Team have an exciting opportunity for a Band 8C Head of Programmes. The post is full-time (37.5 hours per week) and substantive.
The Head of Programmes will provide strategic and operational leadership across a portfolio of patient safety improvement programmes, ensuring delivery against regional priorities and agreed objectives with our Integrated Care Boards (ICB) and system partners.
Main duties of the job
The post holder will work closely with the Associate Director; they will have oversight and lead on the operational delivery of patient safety and care improvement programmes within HINWC. The role requires a high degree of personal initiative and flexibility, coupled with excellent analytic, communication and programme delivery skills. Much of our work is collaborative and delivered with and through partners, as such; the ability to establish and lead partnerships is a key requirement of the role. The post-holder will be required to ensure that the programmes they are responsible for are able to demonstrate impact, identifying risks to delivery and mitigating as appropriate. Given the geography of HINWC and collaboration with the national network and other partners, the post-holder will be required to travel as necessary for the post.
About us
Health Innovation Northwest Coast
Health Innovation Northwest Coast (HINWC) is one of 15 Health Innovation Networks (HINs) established by the NHS in England to accelerate the spread of innovations.
Health Innovation North West Coasted are hosted by Liverpool Heart and Chest Hospital.
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description Job responsibilities
Main Duties and Responsibilities
To support the organisations Directors and Associate Directors in the delivery of an agreed programme of work. This will include a portfolio of programmes which may relate to nationally commissioned national or local programmes and related business development activity.
To engage a variety of partners with programmes of work and lead the design and implementation of those programmes (including identification of roles and responsibilities, evaluation and impact measurements etc.). Successful programmes may require commitment from a range of stakeholders to deliver projects within the overall the programme.
To supervise and coordinate the work of one or more of the organisations team of Programme and Project Managers, as appropriate for the agreed programme of work.
To develop and agree a work plan for each designated programme, which includes specific milestones, success criteria, logic plan, financial profile and SMART objectives, and to take lead responsibility for the delivery of the agreed work plan.
To provide regular progress reports to the HINWC Senior Leadership Team and produce data and/or formal reports for committees and boards as required.
To build up an extensive and effective network of contacts in the sectors relevant to the agreed areas of work.
To maintain regular contact with these contacts to a high professional standard, to maximise cooperation, collaboration and development.
To identify and exploit opportunities for innovation, development, wealth generation, service and health improvement in the designated area(s) of work.
To support and contribute to the activities of any governing group relevant to the post holders programme of work.
To develop ways of measuring the impact of the post holders programme(s).
To be an expert resource to HINWC and any of the structures with which it is associated, by maintaining a high level of current, evidence-based knowledge relevant to the post holders areas of work interest.
To maintain expertise in a range of change and improvement models and methodologies, deploying these to maximise the effectiveness of HINWCs resources.
To arrange events such as meetings, workshops, webinars etc. in order to maintain a high degree of engagement, awareness, and transparency and to promote cross fertilisation of ideas.
To identify and exploit funding opportunities related to patient safety and care improvement including but not limited to; grants, competition awards, inward investment, access to finance and developing services that could income generate for HINWC, its partners and innovators. This will require experience in establishing collaborative partnerships and funding applications.
To work closely with all other internal HINWC teams and collaborate with the wider Health Innovation Network. Maintain regular contact with both internal and external stakeholders to a high professional standard, to maximise cooperation, collaboration and development.
To ensure that appropriate patient and public engagement is undertaken relevant to the post holders work programme, including undertaking co-production activity for programmes and projects with patients, carers, families and the public.
To deputise for the Associate Director as appropriate.
To play an active role in corporate activities (for example team meetings, business planning and timeouts) and information for corporate publications (for example, newsletters, annual reports and blogs).
To ensure all directly managed staff have regular one to ones, are set annual objectives and are engaged with the organisational appraisal process.
Any other duties as appropriate to this grade.
Personal Responsibilities
HINWC expects all staff to share the values that are important to the NHS, its partners and members, behaving in a way that is consistent with these values.
The post holder will be expected at all times to take responsibility for their own actions, support multi-disciplinary and partnership working and develop a working environment of courtesy, fairness and mutual respect. Large scale networks like the HIN rely on collaborative working, and the post holder must recognise their role as an ambassador for the HIN in their dealings with other colleagues and organisations.
The post-holder should adhere to the NHS Constitution values, namely: working together for patients; respect and dignity; commitment to quality care; compassion; improving lives and everyone counts.
In addition, the AHSN have adopted the following values:
Caring Collaborative Courageous Inclusive Innovative
Person Specification
Work Related Essential
Ability to work remotely and familiarity with digital platforms used to meet and collaborate at distance Ability to comply with the travel requirements of the post and undertake work-related journeys Able to work outside traditional office hours on occasion when necessary for the role
Qualification and Education Essential
Educated to Masters level or appropriate professional qualification or equivalent in a relevant business, health or life science discipline and experience in health related arena Evidence of CPD
Desirable
Clinical qualification and professional registration. Project/Programme management qualification Quality Improvement qualification
Skills and abilities Essential
Effective leadership and organisational skills Organisational, time management and prioritisation skills Ability to analyse, rationalise and organise complex information. Strong financial / budget management skills Project and programme management skills Ability to identify, document and ensure the delivery of SMART objectives Communication skills with an ability to present complex information to a variety of audiences and promote discussion and agreement Skilled at writing and presenting written reports, papers and audio-visual presentations Ability to advise and negotiate with senior colleagues, providing options and solutions as required Accuracy and attention to detail whilst maintaining flexibility within the workload Committed team worker Information Technology skills including data analysis
Knowledge and Experience Essential
Significant experience at senior management level Working with clinicians and healthcare practitioners Working in or with commissioning, Integrated Care Boards (ICBs), social care, industry and/or public health Managing and delivering complex projects to completion and timescales (e.g. planning, developing, resourcing, monitoring,reporting) Working collaboratively and influencing people from a wide range of professional backgrounds (including industry, clinicians and patients) and being effectively influencing across organisational boundaries Report writing for Executive level Committees. Presenting reports, managing feedback and questions at Senior management committees Knowledge of the NHS and Care system and structures Knowledge of information governance requirements
Desirable
Service redesign, change management, service improvement and quality improvement Understanding of the research/ innovation funding environment
Values and Behaviours Essential
Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others Uses evidence to make improvements, seeks out innovation Values diversity and difference, operates with integrity and openness Actively develops themselves and others Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness Demonstrable commitment to partnership working with a range of external organisation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool Heart and Chest Hospital
Address Vanguard House
Vanguard House, 2nd Floor
Daresbury
WA4 4AB
Employer's website https://www.lhch.nhs.uk/ (Opens in a new tab)