About this role
Job summary
Every call is a chance to make a difference.
NHS 111 Clinical Advisor
At DHU Healthcare, every role matters. Were a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.
Main duties of the job
As a 111 Clinical Advisor you will:
As a 111 Clinical Advisor, youll support patients over the phone, using the NHS Pathways system to assess symptoms and guide them to the right care. As their first clinical contact, youll take them to next best step, while offering reassurance and evidence-based advice.
If youre a Registered Adult Nurse, Paramedic or Pharmacist with post-registration experience, we can give you full training. Strong clinical judgement, IT confidence, and clear communication skills are also essential
About us
For you, the support to go further.
With us, your development truly matters. Whether youre just starting out or looking for your next challenge, we provide clear pathways to help you grow with confidence at every stage of your career. Essential training is tailored to your role, and support is always close at hand. We know that when colleagues feel fulfilled, they deliver better care, build stronger teams and create greater impact. From coaching-led leadership through our Inspire programme, to partnerships such as the Integrated Urgent Care course with the University of Derby and a range of apprenticeships, well support you to develop in ways that matter to you. We encourage you to build new skills and make the most of every opportunity.
With us, different perspectives make the difference.
The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together we make a real difference.
At DHU Healthcare, your skills, ideas and development matter.
Ready to make a difference? Wed love to hear from you.
Job description Job responsibilities
Every call is a chance to make a difference.
NHS 111 Clinical Advisor
At DHU Healthcare, every role matters. Were a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.
Competitive salary:
Training and daytime shifts: £19.63 per hour Evenings and night shifts: £25.51 per hour Weekend shifts: £28.46 per hourWorking Patterns:Part-Time positions available, site based (no remote opportunities available )
For them, every call makes the difference
With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.
As a 111 Clinical Advisor you will:
As a 111 Clinical Advisor, youll support patients over the phone, using the NHS Pathways system to assess symptoms and guide them to the right care. As their first clinical contact, youll take them to next best step, while offering reassurance and evidence-based advice.
If youre a Registered Adult Nurse, Paramedic or Pharmacist with post-registration experience, we can give you full training. Strong clinical judgement, IT confidence, and clear communication skills are also essential
With us, your wellbeing comes first.
Well support your health, happiness and future with benefits that put you first:
Access to the NHS pension scheme (well also honour your existing NHS pension pot and holiday entitlement if youretransferring) Wellbeing support Flexible working options Career growth and development opportunitiesFor more information on the full range of benefits available click here.
For you, the support to go further.
With us, your development matters. Whether youre starting out or ready for your next challenge, we offer clear pathways to help you grow with confidence wherever you are in your career. Essential training is tailored to your role, and support is always within reach because we know that fulfilled colleagues deliver better care, stronger teamwork, and moreimpact. Fromcoaching-led leadership through our Inspire programme, partnerships like the Integrated Urgent Care course with the University of Derby, and apprenticeships, well help you develop in ways that matter to you. We encourage you to explore new skills and embraceopportunities.
With us, different perspectives make the difference.
The best care comes from teams where everyone feels valued and supported. Wewelcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.
At DHU Healthcare, your skills, ideas and growth matter.
Ready to make the difference? Wed love to hear from you.
Person Specification
Qualifications Essential
Qualification Essential Academic/ professional Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC), Paramedic registered with the Health Care Professions Council (HCPC) or Pharmacist registered with the General Pharmaceutical Council (GPhC). Non medical Prescriber Evidence of Autonomous Practice Qualification such as :-Autonomous practice A33 Level 6 or 7 Clinical Examination Module Level 6 or 7 Minor Illness Module RCN Accredited Nurse Practitioner Module or Emergency Care Practitioner Qualification Recognised clinical assessment, decision making and risk management. BSc (Hons)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name DHU Healthcare
Address Birch House, Joseph Street, Oldbury
Oldbury
Birmingham
West Midlands
B69 2AQ
Employer's website http://www.dhuhealthcare.com/ (Opens in a new tab)