About this role
Job summary
The NIHR Leicester Biomedical Research Centre-Cardiovascular Theme, based at Glenfield Hospital, is looking to appoint an experienced Research Administrator to work in their state of the art facility.
We are looking for an enthusiastic, motivated and dedicated individual who is committed to delivering a high quality of administrative support. You will need to have good communication, interpersonal and organisational skills.
You will work alongside the Principle Investigators, wider research team and existing administration team to help provide a seamless integrated administration service from study set up through to completion and archiving.
Main duties of the job
To work as part of the administrative team in the NIHR Biomedical Research Centre (BRC) Cardiovascular Theme, providing a seamless, integrated administrative service. This will include administrative support across a range of studies and some reception duties.
Communicate effectively with a wide range of people including patients, clinical and non-clinical staff also senior managers and consultants.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description Job responsibilities
To work as part of the administrative team in the NIHR Biomedical Research Centre (BRC) Cardiovascular Theme, providing a seamless, integrated administrative service. This will include administrative support across a range of studies and some reception duties. Demonstrate the effective use of resources and order items appropriately. Communicate effectively with a wide range of people including patients, clinical and non-clinical staff also senior managers and consultants.
Key working relationships include:
Administrative staff within the theme and wider BRCCardiovascular research manager
Members of the nursing team in the Cardiovascular theme of the BRCThe multi-disciplinary team members of the wider BRC including governance, laboratory and IT staff
Clinical staff within UHL, particularly clinicians involved in Cardiac Research.
Main responsibilities
To work closely and in co-ordination with the other administrators to provide a seamless, integrated service to the theme.
To enter demographic and clinical data accurately onto study databases and contact management systems using spreadsheet packages and in house open source software systems.
To accurately enter study information onto room booking systems and ensure the timely and accurate production of room usage reports.
To undertake word-processing, copy/audio typing, mail mergers and the production of letters and reports as required. A good knowledge of word, excel and outlook calendar management skills are essential.
Arrange meetings by taking the responsibility for booking rooms, preparation of agendas and taking and distributing minutes. This may include meetings at a senior level with a high level of confidentiality and complex study information or medical terminology.
Ordering supplies using the UHL ordering systems and arranging recharges as necessary.
To help with the co-ordination of participant appointments, ordering taxis, arranging car parking, expenses and diary management for the staff involved.
Receiving and making phone calls to patients and senior members of staff. Passing on information to study personnel as appropriate. This may include relaying complex and sensitive information regarding patients and clinical trials.
To maintain an efficient filing system of study notes to ensure that they are correctly filed and readily available. Experience of filing in patient notes and site files would also be an advantage.
To ensure client confidentiality at all times.
To organise study archiving and destruction of archiving in accordance with governance guidelines.
To support the research nurses with monitor visits by ensuring all notes and documentation is available.
To request, collect and return medical notes to agreed deadlines.
Any other general administration duties as required, including BRC reception cover.
The above duties will be subject to review from time to time by the Cardiovascular Research Manager in discussion with the post holder, to ascertain whether they continue to meet the requirements of the theme and may be changed accordingly
GENERAL
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require. You will be required to maintain compliance with all statutory and mandatory training requirements.
Person Specification
Qualifications Essential
GCSEs or equivalent, including English and Maths C or above
Desirable
Admin/Healthcare qualification
Experience Essential
At least one year's experience working in an administrative role Experience of using databases and spreadsheets Experience of diary management Ordering/monitoring stock and equipment using purchase order systems
Desirable
Previous experience of working within the Health Service or a Research environment
Communication and Relationship skills Essential
Excellent interpersonal skills, with the ability to communicate clearly at all levels, both orally and in writing
Analytical and Judgement skills Essential
Ability to use judgement to make relevant administrative decisions and seek advice from others where necessary
Skills Essential
Experienced user of Word, Excel and Outlook Able to work calmly under pressure, maintaining a flexible approach High attention to detail
Planning and organisation skills Essential
Ability to prioritise and manage own time/workload
Equality, Diversity and Inclusion Essential
Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals of Leicester NHS Trust
Address Glenfield Hospital
Groby Road
Leicester
LE3 9QP
United Kingdom
Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)