nhsjobs

Patient Care Advisor @ AMP Group Practice

Doncaster, DN6 0HZ, Doncaster, DN12 4AB, Mexborough, S64 9AE, Doncaster, DN12 3JWOnsiteFull-timePosted 9 days ago

Opens on nhsjobs

About this role

Job summary

We are seeking to recruit a Medical Receptionist to join our successful Patient Care Advisory Team. We have two roles available, both roles are 25 hours per week one being permanent and one fixed term for a period of 12months, there is overtime available based on business requirements.

Shift Patterns are:

8am - 1pm

1pm - 6pm

3pm - 8pm

Staff are expected to work across all four AMP Group sites, where possible. Immediate starts are available. Previous Reception experience is desirable but not essential as training will be provided.

The ideal candidate would be a proactive individual who can use their initiative. They will possess excellent interpersonal skills and enjoy working with patients. We need a team player and someone who can be flexible in times of sickness and holidays.

The successful applicant must be IT literate and be willing to undertake relevant training in order to improve their skills.

Duties will include meeting/greeting patients, receiving telephone calls, maintaining and updating confidential records via computerised systems and general administrative work associated with General Practice.

Main duties of the job

Running an effective and efficient reception service

Dealing with all general enquiries

Receive and make telephone calls as required and take messages

Action repeat prescription requests promptly

Registering patients on the on-line system

Dealing with the day to day running of the computer system and entering patient information on to the computer

Opening mail and ensuring that all correspondence is scanned and attached to patients computer records

Making sure the reception area is left tidy

Registering new patients promptly and accurately

About us

The organisation is run by a board including the Medical Director and a Senior Leadership Team. The Receptionist role is to work within a team carrying out administrative functions and working in the telephone hub.

We believe in general practice and not general practitioner and without a good strong team we could not operate and meet our targets and deadlines.

Job description Job responsibilities

Please refer to the full job description attached.

Please note this role is to work across all AMP operational sites, where practicable.

Person Specification

Qualifications Essential

GCSE in English and Maths - C or above

Experience Desirable

Previous experience of working in a GP practice is desirable but not essential as full training will be given. Working from all 4 sites will be required therefore, your own transport is advised.

Employer details Employer name AMP Group Practice

Address Spa Pool Road

Askern

Doncaster

DN6 0HZ

Employer's website https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Skills

NHSHealthcarePermanent

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