About this role
Job summary
Permanent
The Spark currently operates between 08:00 and 18:00, Monday to Friday, with the potential for future extension to evening and weekend hours
In 2026, Sheffield Children's will open the National Centre for Child Health Technology (NCCHT) at The Spark - the only facility of its kind in the UK. This £24.2m, purpose-built research and technology centre at Sheffield Olympic Legacy Park will drive the next generation of child health innovation, transforming how care is delivered through advances in technology and treatment. Building on 150 years of innovation, the NCCHT reflects our ambition to lead globally in research and innovation for children's health. The Operational Support Technician will play a key role in supporting the day-to-day operations, with responsibilities spanning portering, security services, estates support, and housekeeping functions. About You Knowledge of a range of procedures for basic testing and repair of estates and maintenance equipment to level 3 vocational qualification or equivalent experience Experience providing high-quality service in a public-facing role Flexible and adaptable, able to respond to changing priorities orurgent requests
Main duties of the job Reporting into Centre Operations Manager some of your responsibilities will include: Be part of a vital front-of-house support team helping to keep our site safe, welcoming and running smoothly. This varied, hands-on role includes moving and delivering equipment and supplies, managing waste safely, supporting patient movement, and carrying out routine cleaning and minor maintenance. You'll also help maintain site security by monitoring CCTV, managing building access and responding to any concerns, working closely with colleagues across the organisation. If you're reliable, practical and enjoy a role where no two days are the same, this is a great opportunity to make a real difference.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*** This role has been assigned the occupation code 3119 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
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Person Specification
Qualifications & Training Essential
Knowledge of a range of procedures for basic testing and repair of estates and maintenance equipment to level 3 vocational qualification or equivalent experience Willingness to undertake additional practical training courses relevant to the role
Desirable
First Aid at Work Level 2
Experience Essential
Experience working in a customer-facing or service-focussed environment Experience carrying out practical hands-on maintenance type tasks such as moving equipment, basic repairs or outdoor work Experience working as part of a team where communication and cooperation are important
Desirable
Previous hospital portering/domestic experience Use of mobile apps for job reporting and work tracking
Knowledge and skills Essential
Understanding of basic Health & Safety principles, or willingness to learn Awareness of confidentiality and professionalism when working in a healthcare or public facing environment Ability to carry out regular moving and handling tasks safely, including furniture, equipment, deliveries, and waste Ability to follow procedures accurately, especially in relation to waste disposal, emergency response, and security protocols Good communication skills to liaise with colleagues, tenants, contractors, and visitors Ability to prioritise tasks and manage time effectively in a busy, varied environment Basic problem-solving skills, including identifying issues and reporting them promptly Ability to use Microsoft Office applications and simple digital systems
Desirable
To have a knowledge and understanding of Waste Management Health & Safety general awareness
Personal attributes Essential
Flexible and adaptable, able to respond to changing priorities or urgent requests Positive and helpful attitude when supporting colleagues, tenants, patients, and visitors Respectful and considerate, promoting a safe and welcoming environment for all building users
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Children’s NHS Foundation Trust
Address The Spark, Olympic Legacy Park
1 Old Hall Road
Sheffield
S9 3TU
Employer's website https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)