About this role
Job summary
We are looking to recruit Clinical Nurse Specialists to work in our Community Palliative Care Team. You will work in the proactive case management of patients across a locality with other Clinical Nurse Specialists, under the direction of the Team Manager. While maintaining close links with our Hospice at Home service, the Assessment HUB and the Rapid Assessment and Discharge team.
Main duties of the job
The team provides a responsive service, providing specialist palliative care advice, including the ability to deliver safe, evidenced based, symptom control advice. Alongside this, the provision of social, emotional and spiritual care for the patient and family. You will work closely with, and act as, a resource to primary care teams and other care providers with a common aim of achieving the best quality of life possible for our patients.
Am I the right person for this Clinical Nurse Specialist role?
NMC Level 1 Registration in Adult Nursing and have substantial post registration experience gained within palliative care or a relevant healthcare setting
Experience of community nursing and palliative care/oncology, but not necessarily in a specialist role
Understanding of the issues affecting patients and families at the end of life
Understanding of community healthcare service provision
Good holistic assessment skills and symptom management knowledge
Organised and have confident decision-making skills
Ability to manage own time effectively and prioritise workload/caseload for self and others
Able to inspire and motivate others to deliver excellent palliative care
Ability to deliver education, training and supervision to staff
Ability to communicate at different levels with patients, relatives and healthcare staff
Resilient practitioner with the ability to work under pressure
About us
Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region.Our team at Farleigh has grown and evolved to meet the changings needs of the community we serve, and we are looking for highly motivated Clinical Nurse Specialist to join our Community team.
We are passionate about providing our employees with a supportive and engaging environment. There is plenty of scope to develop your skills in specialist palliative care and planned career progression through our education programme and development framework. So, if you are enthusiastic, committed nurse looking to develop your knowledge in specialist palliative care then this may be the job for you.
Job description Job responsibilities
•As a Clinical Nurse Specialist, you will work within a multi-disciplinary team providing specialist advice and care to hospice patients and their families
•Through holistic assessment, provide information, advice, psychosocial and spiritual care to patients with palliative and end of life care needs, supporting their families and carers, liaising and referring on as necessary to appropriate health and social care professionals
•Work in partnership with those receiving care, helping them to access relevant health and social care, information and support when they need it. Support people to access, identify, appraise and interpret complex information, to enable them to determine their own future
•Use advanced communication skills in delivering highly emotive information clearly, sensitively and unambiguously with staff, patients, families and professionals by face-to-face, telephone and/or electronic means
•Work collaboratively as part of the multi-disciplinary team (MDT) sharing the clinical caseload of patients/carers within the locality for patients who have complex palliative care needs to ensure efficient and timely care is delivered
•To work as part of the MDT but also work autonomously making decisions and recommendations involving highly complex factors, seeking advice from colleagues or/and clinical leadership team when required, in order to make sound decisions around palliative and end of life care
•To support management in training and mentoring a multidisciplinary workforce from novice to expert to work as one team
•To support and implement any streamlined locality processes and services by embedding quality improvement methodology including clear outcome measures to produce efficient and highly performing community services
•To support the Hospice in building strong relationships with external partners and stakeholders and promote the good reputation of the Hospice e.g. local trusts, CCG, health and social care partners, businesses and voluntary organisations
•To role model the values of Farleigh Hospice and support others within the organisation to do so by recognising positive behaviours, challenging poor behaviour, encouraging and supporting change
•To be visible and credible with the ability to listen and respond to staff and to patient and family issues and insights
•To communicate effectively with all staff across the organisation to promote one team, one vision and collaborate with colleagues as appropriate to deliver this
•To Work as part of a team and provide clinical cover during the absence of other team members and ensure the priorities of the service are met especially in times of high demand. To adapt to the pressures of changing demands day to day
•To deputise for the Locality Care Team Manager when necessary in relation to clinical leadership
•To participate in the development of Hospice response to any identified changes in the supportive and palliative care needs of our population and engage with patients, carers and external professionals positively sharing any agreed change in service offer
•To demonstrate skill in conflict resolution and use competent negotiation skills when dealing with difficult or challenging situations such as managing patient/carers unmet expectations
•To engage and collaborate with external partners to develop locality-based joined up services using quality improvement methodology
•To manage your own performance as well as identifying existing skills and competencies and ensuring that professional development plans are tailored to the changing capability requirements of the organisation
•To provide specialist advice, education and support to professionals/staff regarding the management and care of people with specialist palliative care needs
•To promote the continuing development of specialist knowledge, skills and attitudes to more junior members of staff in relation to end of life care including palliative care and frailty competencies
•To support, guide and motivate junior members of staff to deliver their best through effective use of the staff support matrix, through cluster group leadership as required
•To maintain own professional standards and to lead by example by participating in supervision, professional registration, and the delivery of personal development plans ensuring compliance with professional development and mandatory training at all times
•To participate in EOL and Palliative Care educational programmes. To give feedback from attended education programmes/study days to the multi-professional team
•To carry out coordination duties as requested
•To assist in recruitment to ensure appropriate staffing levels are in place through effective recruitment and rostering
Person Specification
Skills/Ability/Knowledge Essential
Proven ability of successfully working with people and handling difficult and complex situations Ability to work under pressure, manage own stress and emotional responses and be aware of stress in others Ability to use a range of IT systems and software, including Word, Excel, PowerPoint, Office 365 and electronic patient record systems (such as SystmOne)as well as virtual systems e.g. Zoom, MS Teams Proven ability to reflect and critically appraise own performance Ability to motivate self and others and to lead by example Able to effectively resolve professional and ethical issues Ability to prioritise issues and tasks and manage own workload Excellent oral/written communication and interpersonal skills Effective analytical and judgemental skills to deal with complex cases
Qualifications Essential
Nurse registration Post-registration qualification in cancer/palliative care orlong-termconditions/or relevant subject Evidence of continued professional development Advanced Communications Skills Training Leadership training/qualification
Desirable
Non-medical prescribing and Advanced Clinical Assessment skills
Experience Essential
Proven post registration experience Demonstrable experience in the delivery of complex specialist palliative care Experience of holistic assessment and complex symptom management Experience of multi-disciplinary team working Experience of working unsupervised, manage different patients and make decisions related to complex care planning
Qualities and Attributes Essential
Passionate about Hospice Care and enthusiasm for the vision of the organisation Team player who can work as part of our One Team ethos High level of emotional intelligence and resilience Flexible approach to work, with ability to work out of hours on occasions Committed to the development of palliative care skills in others Committed to working in partnership with people their relatives and carers other organisations and agencies Driving licence and car owner (community) Satisfactory Criminal Records Disclosure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Farleigh Hospice
Address Farleigh Hospice
North Court Road
Broomfield
Chelmsford
CM1 7FH
Employer's website https://www.farleighhospice.org/ (Opens in a new tab)