About this role
Job summary
The Security / Parking Team provide a comprehensive car park and security service to the Hospital and Satellite sites in all weather and conditions.
You will have a great deal of contact with staff, visitors and members of the public, directing drivers to car parking spaces, clearing entrances for fire calls, responding to all security issues, answering general enquiries and enforcing the Trust Car Parking Policy.
A multi task approach is essential to greet, assist and direct patients, visitors and public in a courteous and professional manner. Some responsibilities will include 1:1's with level 4 patients who might be at risk or who have the potential to be violent.
In this front line service the post holder will need to be polite, helpful, tactful but firm and remain calm under pressure.
Main duties of the job
1. To carry out regular and ad-hoc patrols both internally and externally. Patrol all car parks regularly within the Hospital grounds ensuring that the Trust Car Parking Policy is applied.
2. To work effectively as a lone officer and or as a member of a team of officers.
3. To provide a service that will protect, advise, investigate and take action to create and maintain a safe, secure environment for patients, public and staff at all times.
4. To take actions in accordance with Trust policies and procedures to protect the wellbeing of all persons on site and protect property and premises.
5. Prevent crime and loss.
6. To respond to all security and car park alerts or calls for assistance received by radio, pager, or through sound of intruder alarms.
7. To keep the Department Manager and callers informed where there will be delays in response to non-urgent calls for assistance.
8. To deal with emergencies outside normal hours by liaising with Site Coordinator and On-Call Facilities Manager as appropriate.
9. To greet, assist and direct patients, relatives and staff in a courteous, helpful and professional manner at all times.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest Trust in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon, and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing, and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Job description Job responsibilities
1. To carry out regular and ad-hoc patrols both internally and externally. Patrol all car parks regularly within the Hospital grounds ensuring that the Trust Car Parking Policy is applied.
2. To work effectively as a lone officer and or as a member of a team of officers.
3. To provide a service that will protect, advise, investigate and take action to create and maintain a safe, secure environment for patients, public and staff at all times.
4. To take actions in accordance with Trust policies and procedures to protect the wellbeing of all persons on site and protect property and premises.
5. Prevent crime and loss.
6. To respond to all security and car park alerts or calls for assistance received by radio, pager, or through sound of intruder alarms.
7. To keep the Department Manager and callers informed where there will be delays in response to non-urgent calls for assistance.
8. To deal with emergencies outside normal hours by liaising with Site Coordinator and On-Call Facilities Manager as appropriate.
9. To greet, assist and direct patients, relatives and staff in a courteous, helpful and professional manner at all times.
10. To assist and direct drivers to car parking spaces within the Hospital site.
11. To promote the Trust Policies.
12. To issue infringement notices to staff, patients and public who contravene the Car Parking Policy or where vehicles are causing an obstruction or are blocking emergency access routes.
Person Specification
Qualifications Essential
General knowledge of training in Health & Safety at work legislation Restraint techniques Understanding of principles of criminal law (PACE)
Desirable
SIA License and/or CSAS license General knowledge of training in Health & Safety at work legislation
Knowledge Essential
Previous experience of working on security/car park duties in a complex and varied organisation.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address MSE Southend
Prittlewell Chase
Southend
SS0 0RY
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)