About this role
Job summary
An engaging opportunity to work as part of a welcoming, friendly and equitable team in a supportive environment based in the Imaging department at SWB.
We are looking to recruit a reliable, punctual, enthusiastic and proactive Clerical Officer to work as part of the Imaging team.
The post holder will work under the direction of the Patient Admin Manager to deliver reception duties and admin support to ensure targets are met and to support our forward thinking Imaging Department.
The post holder will require a high standard of the English language, as well as experience of working in a busy, fast paced clerical environment.
The post will include evening and weekend work.
Main duties of the job
Provide comprehensive, confidential administrative support for Imaging Department in accordance with departmental, Trust and national standards, policies and procedures. Provide appropriate advice and guidance to patients and colleagues This role will require effective time management to prioritise workload to meet ever-changing demands of the Imaging Department. It is essential you are a team worker alongwith the ability to work independently on your own initiative, under pressure to meet tight deadlines and to deal with constant interruptions reacting to issues as they arise. Working within a large multi-disciplinary team requires liaising with team members at all levels maintaining professionalism at all times to ensure high levels of knowledge and a high standard of work practice.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Job description Job responsibilities
For further details regarding this vacancy, please see the attached job description and person specification.
Should you require further information regarding the role, please contact:
Simi Bassra, Patient Admin manager
0121 507 2801
or
Nicola Hartley, Operations Manager
0121 507 3158/4357
Person Specification
Experience Essential
Relevant experience in a clerical role
Desirable
Relevant experience in an NHS/administration environment Experience of reception desk tasks
Qualifications Essential
GCSE English or equivalent
Desirable
European Computer Driving Licence or equivalent Previous HIS experience Understanding of Imaging technology e.g. PACS / RIS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sandwell and West Birmingham NHS Trust
Address SWB NHS Trust
Lyndon
Birmingham
B71 4HJ
United Kingdom
Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)