About this role
Job summary
We have an opportunity for a hardworking, Health Care Support Worker within the Emergency Department at Royal Derby Hospital.The Adult Emergency Department at the Royal Derby Hospital is one of the busiest AED's in the country, seeing on average 120,000 patients per year.
Do you want to make a difference to people's lives? We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.
You must be able to work the internal rotation, this includes long days, nights, weekdays and weekends
UHDB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.
It is expected that the Band 3 Healthcare Support Worker will be rostered according to service need and requirements, and will be expected to work day and night shifts, including weekends and bank holidays.
Main duties of the job
As a new Health Care Support Worker in the Emergency Department, you will be supported with a supernumerary period to ensure you have exposure to all clinical areas. This will give you the opportunity to learn appropriate skills.
Duties to include but not exclusive of:
Adherence to policies and procedures Working cohesively with other members of the Multi-disciplinary Team Safeguarding vulnerable patients Communicate effectively with patients, relatives and other members of the Multi-disciplinary Team One to one supervision of high risk patients when required Patient care including: -Phlebotomy, cannulation and performing ECG's, wound care, observations, personal care Telephone communications with patients and other departments Giving information to patients Working in resuscitation which can lead to exposure to challenging situations This job requires long periods of standing and requires some physical agilit Qualifications & Experience Required
Substantial recent/current experience of working in a healthcare setting.
Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).
Be able to demonstrate a good standard of numeracy and literacy.
NVQ Level 2/3 or Diploma in Health is desirable.
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff
Job description Job responsibilities
Closing Date: 22 October 2026 (or as soon as sufficient applications received)
Interview/Assessment Date: 10 & 11 November 2026
If you are shortlisted you will be asked to provide a vocational (work based) Care Certificate and workbook.
To gain an understanding of what HCSWs do within UHDB we advise you watch thevideo linked below before you apply. https://youtu.be/hBw6M8_rI9o
Please be aware that the Maths and English assessment will take place directly after your interview. Please also be aware that it will be a 30 minute assessment with no calculators allowed.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person Specification
Qualifications Essential
NVQ level 2 in Healthcare or equivalent Care Certificate standard training
Communication Essential
Detail a time you used excellent communication skills in a clinical environment Understands the role of a Healthcare Support Worker and can evidence this in the application form
Experience Essential
Demonstratable HCSW experience
Desirable
Acute hospital experience
Knowledge & Skills Desirable
Clinical skills (venepuncture, cannulation, ECG) Describe a time you identified a patient with a deteriorating NEWS2 score. Detail how you interpreted the NEWS2 score, the actions you took, and the outcome for the patient
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)